HQ Flats Apartments is a community of 342 brand-new apartments and townhomes located between Westerville and New Albany. Its convenient access to highways, shopping options, and proximity to Columbus' largest employers makes it an ideal place to live, work, and play. Residents appreciate the friendly and helpful staff, noting their quick response to maintenance issues. The grounds are well-maintained, and the neighborhood is well-lit and peaceful, fostering a respectful atmosphere among neighbors and their pets. With spacious layouts featuring ample natural light from large windows, apartments like "The Ella" offer modern kitchens and generous space for cooking. Residents enjoy participating in community events such as wine tastings, trivia nights, and summer pool parties, enhancing their living experience. While some residents have noted minor construction quality issues, overall feedback reflects a high level of satisfaction with management and maintenance services. Quick resolutions to maintenance problems, including emergency repairs, have contributed to a positive living environment. With ample parking and minimal noise from neighbors, HQ Flats Apartments provides a comfortable and enjoyable home for its residents.
I required maintenance twice this month and was fortunate enough to have August both times. He is very professional, efficient and timely. He is definitely an asset to HQ Flats and Casto.
September 2024
He is friendly, knowledgeable, and willing to help! He explains what needs to get done and fixes things quickly. Every maintenance issue I’ve had has been completed quickly and efficiently!
July 2024
Friendly and efficient. Placed work order and maintenance here within minutes!
