“This Lowe's is awesome! I wish I knew the name of the bald gentleman who helped me at the paint counter, but after I melted the paint off the wall in a rental apartment he was able to paint match it so well that I didn't even have to paint the whole wall! Literally identical in color and sheen and he matched it from a paint chip smaller than a fingernail. Plus, he and another employee helped me get everything I needed having never painted anything before. Thank you so much for your kindness and patience, I hope all of the employees here are recognized for how amazing they are!”
“Big Money was saved at this Menards.
Great selection of the products I needed.
The checkout had a huge line when I was ready to checkout, then without delay three extra lines opened up and I was out the door.”
“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”
“Regarding this visit only, I was shopping to replace outdated smoke and carbon monoxide detectors. An employee actually approached me to see if I needed help. My recent experiences have been searching for help, and if I found it, getting incorrect answers on where to find something. I hope this was a sign of change in customer service and not just a fluke.”
“Outstanding experience at this location. So much better than the others I have been to. Every associate was willing to help me with a smile. Several people helped with my purchase included Brenda Shilpa and Josh. Outstanding customer service. Kudos to management ?”
“Marie from garden did an amazing job helping me find someone who could better assist me with finding a very difficult to find product! She led me to Jaime who was able to locate and help pull down the item from a top shelf and assist me further. I really appreciate to time and dedication put into my satisfaction here at Home-depot :)”
“My experice was elevated thanks to the help of eric in the plumbing section who helped me search for the parts i needed and guided me on how to get ahold of them when they were unavailable.”
“If you need help at this store, look for an awesome associate called FRED JONES!! Excellent customer service. He took his time to walk all the way to the front of the store to check on the availability of a product (because I couldn't). Thank you, thank you”
“Today I ordered mulch for pickup. The young man at the gate was very pleasant. I asked him if someone could help me load the bags of mulch. ( I'm a senior with a bad back and other health issues ). He said I will send someone over. Then another young man came over to help me load the mulch into my car. They both were so helpful, kind and professional. I shop this Menards because the majority of their employees are exactly the same way. You can tell they like their job. It shows.”
“I'm crying my eyes out as I leave this review. My oldest brother was diagnosed with lung cancer. He was starting chemo so I thought it would be nice to get him a lift chair. Around this time, my husband was fighting a terrible bout of Covid. I ordered my brothers chair via Menards website and thought it would take a while to arrive so I'd have time to take care of hubby. NOPE! That bad boy was there lightning fast. I called the store in a panic and spoke to a very kind gentleman named Tony. He assured me he would hold the chair. Today, my brother is moving into his forever home. I pray to God that he'll be there for a long time. I looked on the website, and it showed I was past the pickup time. My heart sank to the floor! His chair was gone! I called the store. I got a manager who located Tony and this amaaaaaazing human had held the chair! This kind of kindness and thoughtfulness guarantees we will continue to shop Menards! Thank you so much, Tony, for being a man of your word. May God bless you and yours! Sincerely Sunshine Wilkey Culbreath!”
“They're great. It's always easy to find someone when you need help, and the staff is very friendly. The service desk employees go above and beyond to make sure that they resolve any issues. Now I find out they offer free delivery on some items? Amazing. It's super helpful when you have a booked schedule and only have a day at most to take care of some projects. Suddenly you can take your little evening downtime to put together list and poof, it's all there when you need it without spending hours getting there, searching around and getting back. I love shopping there, but the online experience is clutch.
Appreciate y'all, kudos.”