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February 2024 by Jonathan M.
Beware, this place will scam you! I booked an oil change to take advantage of a Goodyear President's Day Flash sale. They didn't honor the flash sale price. At the time of the service I received an email with an increased price. Then when I picked up my car, they charged an even higher price. What concerns me most though is that the service technician said my air filters were "long overdue" for replacement. However, I'd replaced them just four months before the oil change. I refused the filter replacement service. When I got home I pulled the filters out and they look brand new.
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February 2024 by Nicole Popowych
I called this location (~4:05pm on 2/7, 55 minutes before they close) and someone answered the phone, “Hello?” like it was their cell phone or something. I was in the middle of saying “Hi, is this Goodyear in Westerville?” when I was hung up on. Extremely poor customer service. Guess they don’t need business so they won’t be getting mine.
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January 2024 by Zach Komaromy
Always honest advice and great work!!! Mark is always willing to answer any questions and give good honest advice.
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January 2024 by Hallie Nieman
Great service every time! our go to place if we need something done in a pinch.
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December 2023 by Kevin Flynn
I have trusted these guys to work on my cars for years. Always great service and trust them not to upcharge with unneeded work. Absolutely recommend their services
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September 2023 by Aaron Caudill
Very quick and excellent work! Also Safelite works out of that shop. The techs are great and they replaced my window fairly quickly
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August 2023 by Linda Biscello
Had a nail in my tire recently and they patched it right up for me at no charge! Will be back for more work that needs done soon.
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July 2023 by K N
I cannot say enough good things about this company and the people that work here. They are honest, courteous, and provide great service! There isn’t another auto service establishment in Ohio that I would trust more with my vehicle! I tell everyone I know about them.
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June 2023 by Joshua Morales
I normally do not leave reviews unless service is A1! I went into the location of Sunbury Rd. (next door to the McDonald’s), just to point out the right one. Well on June 3rd between the hours of 3pm and 4pm, I walked in without an appointment and was greeted at the door (Star #1). I explained to them that I needed a repair on my tire, he walked me to my car and pulled out the tire from my trunk (Star #2). He advised me he was going to look at it and see what he could do. When he came back to me, he said he can take care of it and all he needed was my keys (Star #3). When he was finished, he came back and said he was done and I was good to go. He told me if I ever needed anything to come back (Star #4). A lot of places do not ask for your to return, they take your money and keep it pushing. The service was amazing from start to finish!!! Now what did it for me is when I got in my car and my tire sensor light system was reset. I didn’t even have to ask them about it (Star #5,6,7,8,9-100). That is what you call dedicated to Customer Service. Good Year you have an amazing staff on your hands and I will be back!!!!!!
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June 2023 by Joe Brown
Needed a flat tire repaired. First place I went told me I needed four new tires. Stopped in GooYear, the friendly staff got me right in, repaired the tire, and was out in 20 minutes. No charge! Thank you! Will definitely always use Goodyear in the future!
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May 2023 by Mrs Anne Marie W.
I got a flat tire so brought my car in on the spare. I called ahead and they confirmed I could drop in with no appointment. They were quick in getting my car in (20min all in?) patched the hole (FOR FREE), put my spare back in neatly and even pulled my car up after the service was complete. Fantastic service, friendly providers. Will definitely be back!
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March 2023 by Grant Williams
My drivers rear tire kept losing air. So I went to my Goodyear store where I bought my tires, to see if a mail was I the tire Saturday mornings. They took it in right away and plug the tire. They didn’t even charge me. That made my day. Thank you to the guys at Goodyear store in Westerville, OH. on Sunbury Rd.
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February 2023 by Rajavel Selvaraj Ganesan
I called my insurance , received the tow service support and went to this Good YearImmediately within a minute, took my car inside and fixed the flat tire in 10-15 mins. Technician came and gave the key saying fixed.Great and faster service. Nothing to pay - as it was fix of good year tire onlyI definitely recommend this place for others to do any service.Great professional service overall!!
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February 2023 by Rebecca King
The guys always do a great job here. They normally have hours that work with my weird schedule. Service is fast. They only do what is needed. No pressure to buy or have more work done than is needed. I will say that the waiting area leaves something to be desired but you can walk across to a nearby store and they will call you when done.
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February 2023 by Michele Rothacker
I took my daughter to get tires because of a leaky tire. I was thinking she should get all new tires. The manager Mark looked at the tires and told us honestly she can go with these tires for two more seasons. He changed all the tire valves and we added an oil change. What a blessing to have an honest experience with a man of integrity. I feel safe and confident that if my daughter ever needs help with her care she can go to Goodyear and receive an honest experience.Would recommend to anyone who has a college student that needs help with their car when you can't be there for them. Thank you Mark!
