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November 2023 by Mama Mia
Came in yesterday to do some shopping. November 27, 2023. Asked if there is a public restroom that I could use. The lady said yes and she gave me a KEY. So I go to the far left corner in the back. Put the key in the door knob. It automatically opens the door. There was a Dollar Tree worker in a Green shirt and yoga pants that opened the door aggressively & yelled at me and said that she wasn't done. I said sorry I didn't know that you were in the restroom (why would I think someone is the restroom ? I have the key.) I said go ahead I can wait. She said NO, go ahead....meanwhile the key fell out of the door knob and she yelled at me again DONT LOOSE THE KEY as I picked it up off the floor. She walked off. I will say the employee when she left the restroom , left an unusual body odor. Take a bath girl?? I return the key and got a cart. My heart was shaking. I felt like what is happening and I probably should have left at that point. Anyway, ended up in the back of the store, a man was with a Green shirt and jeans was stocking or something talking to another customer. Handed the customer a product over my head as if I was not there. After a few minutes I went in line to pay for my items. The cashier received ROSES , it was her birthday!! I bought two glass items and she put both of them in a bag. Obviously too lazy to wrap the glass items for me. She pointed out that she did that and to be careful. I bought two Christmas towels and advised her that she can wrapped the glass items in those towels she responded I'm almost done. I'm like... okay? What the heck does that mean? I'm done with this store. There are a hand full of Dollar Tree Stores to go to. This store is an aggressive, hostile environment. Employees right now are very rude, ill mannered, and only nice to customers that are regulars. I'll just wait 6 months or so...you know there will be different employees by then. Jeezzzz what a nigh mare.
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November 2023 by LL A
4? stars I like their customer service.They actually stop doing what they are doing right in the middle of workand they walk me all the way to what I need just to show me in if that's not enough.They even go out their way to show me more stuff. They might connect to what I'm looking for dam good worknow. That's what I called old time. Customer servicewell donewell done.???? Now this will make. me come back.....
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September 2023 by Craig Reichman
I scored some nice Hot Wheels
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January 2023 by Mz Dezy
The store isn't stocked and organized well. There were also carts full of product to stock but no employees near them. You had to navigate around them to choose your items. The manager on duty was also abrasive and rude to customers. Their systems went down so they're only accepting cash and check. Many customers left due to this. They made 2 announcements within 5 mins. New customers weren't informed upon entry and another announcement wasn't made. A customer went to checkout and the manager loudly tells them that they're not accepting cards and that there's a sign on the door saying so. As the customer left she tells them that their shoe is untied in a snarky manner. The customer told her that she was nasty towards her and the manager just stared at her then whispered to another employee. I don't frequent this location but stopped by because it was close to home. I'll gladly go to a farther location for a better experience. I won't be back.
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October 2022 by Patricia Rice
Now this is another big Dollar tree store where you have to go find things because the store is so huge so they have everything there you need. Also it was clean and the representatives was very nice they asked how you doing when you first walk into the store that was nice of them and I didn't see anything I didn't want but I did see everything I did want but you know you can't get everything in the Dollar tree what you want you got it right a list or you will buy them out of the store good job Dollar tree and representatives
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September 2022 by Sarah E
Female employee out front smoking and blowing snot rockets into her hands. Went inside told the cashier who laughed. Watched employee come back inside and immediately start ringing out customer. Didn’t even go to wash her snotty hands. Nasty. Don’t go unless you have sick time to use cause the only you’ll be walking out with is a cold…or worse.
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September 2022 by Ricky Bobby
They really do have everything my girlfriend was looking for. She watches youtube videos about dollar tree funds and this is the 1st location we've come across that actually has all the items we've been shown in the videos. Well stocked and organized. Great job staff for setting a standard for the company. The dollar trees on the east side like E. Broad st and surrounding area all the way into reynoldsburg and Pickering are not even close to this westerville location in terms of item availability and cleanliness and organization. I'll make the 45 minute drive bc it's worth it
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April 2022 by Michelle Midlick
This store is always immaculate and very well stocked the staff is very helpful. Joe that works there is amazing & they have Dunkaroos!!Great people work here ?
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January 2022 by Rebecca Tucker
Very clean compared to other dollar trees very nice cashier also
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November 2021 by Desire Booker Barnes
Its getting better i didn't have to shop thru there boxes
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October 2021 by Deidra Walker
This dollar tree is always stocked well and staff is always friendly
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October 2021 by Mark K.
Pretty new, pretty big. My mom needed a few things, and we looked at Halloween decorations, and candy, of course. They didn't actually have what she needed, but they have a decent kitchen selection, some frozen things, plenty of household items, dry goods, party supplies, etc. Clean, open, and bright. This whole mall is being redone, and this is a nice addition.
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September 2021 by Jacqui Martinez
Helpful Staff, clean store, items in stock and organized
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September 2021 by Tabatha T
Hands down best dollar tree around. I've never seen a dollar tree stocked as full as this one is. I don't think I seen one empty spot. There are itmes in this store I didn't even know dollar tree carried because every time I go to one 75% of the shelves are empty. So I applaud the staff at this location for keeping the shelves stocked and doing a fantastic job. If I could rate higher I would.
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September 2021 by moonlightedstar
Great selection and quick check out. The employee was swamped though