-
December 2023 by Jason Slone
Been a member for a long time, never had a complaint until they switched the online app recently..Its horrible and very inconvenient. All it does is load and no information pops up..Plz bmi gods fix your online app
-
October 2023 by bryan rooth
Great credit union and very nice people. Glad I'm a member and look forward to being here a long time.
-
March 2023 by Atem Roland Leke
Nice workers and managers. Fast and customer service is excellent. All employees knows you by name if you’re familiar to this location. Always ready to help in all your financial decisions. The best financial institutions in central Ohio
-
December 2022 by Ellen H
Friendly and accomodating
-
April 2022 by Milano Don
There are no long lines whenever I’m here to deposits or get money. It’s pretty quick. So far so good.
-
February 2022 by Samuel Kernan
The member services staff that take phone calls are my heroes! I've barely ever had a wait, and ever person I've talked to has been helpful, knowledgeable, and pleasant. Having this level of service over the phone really makes a difference. Thank you!
-
December 2021 by Maryam Sani
Never imagined getting so much profits within a short period of time, it happened surprisingly I got this huge amount for me and super happy and excited for this win, it’s a great start for me in line if traded, you been a genius Mrs Caroline Jones you finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs Caroline Jones
-
November 2021 by Sharon Nutt
I've been banking with BMI since about 1990!! They're wonderful and I use them for EVERYTHING financial. You can't ever go wrong with this credit union!❤️
-
October 2021 by Alexi Candreva
I trust and believe in his trading skills in forex and crypto trading.
-
July 2021 by Jacob Brush
I am a local realtor in Columbus and the loan officer for the mortgage almost cost our client the home. The loan officer refused to speak to me and my team. She would only communicate through the client. But because the client didn’t understand certain terms we had a very hard time understanding what he meant. I have been through a lot of transactions and I have never one time had a loan officer refuse to speak to us.
-
April 2021 by Jeff Johnson
I have been a member of BMI for 30 years now. I love the service and the products. Recently we purchased a new vehicle and Sarah in the Westerville Branch was our L.O. She did a wonderful job and the process was lightning fast. I am picky and she exceeded my expectations (not the first time). If you don't want to feel like just another number give them a try.
-
March 2021 by Brian Steginsky
This credit union is a joke. I’ve been a member here since I was in high school. I’ve been banking with BMI for almost 20 years. I switched most of my finances over to a larger, more reputable regional bank several years ago. This credit union doesn’t really have much to offer, beyond pretty standard rates and terrible customer service. In fact, the customer service is so bad, that my most recent experience compelled me to write a review, which I’ve never done for a business
-
February 2021 by Brenda Watkins
Today , I was blessed by a lovely loan officer who helped me accomplish the things I have been wanting to do. She was professional and non judgmental, just was helpful as she could be. Thank you for having employees like her and the others that you have in place.
-
April 2020 by Patty Roark Frazier
The people at the Cleveland Ave branch are so efficient and so personable! Karla is so sweet! Thank you BMI for being so good!
-
March 2020 by Nareshh Kumar
This bank does a "Hard Credit Pull" even when you try to open new checking or savings account. This is not mentioned anywhere in their website. Bank services were good.
