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November 2023 by Jonathan Lemus
It's a very professional establishment. It was a very quick process and the staff is very welcoming. I would recommend Anna Kaba at the Westerville branch. Thanks again!
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July 2023 by Child of the King
I was thinking of going into a BOA branch to inquire about starting an account, but after reading one bad review experience after another, I decided against it.
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July 2023 by Sayeed Sheikh
Great staff, always there to help you.
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January 2023 by Rick Kraus
Took my visa payment and didn’t transfer the money to the new Visa card that they pushed on us!!! Now they list the payment information!
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December 2022 by Jesse Morton
Its a bank of America locations so I didn't have high hopes
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November 2022 by Karen Palencar
They are very helpful
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October 2022 by Sandra Bright
Worst bank I have ever dealt with! No free checking available. Have tried for a month to clise my account. Assured twice it was closed and would mail account balance. Now have to go in. No one will answer phone at branches which are 1 hour away. Horrible experience. Non existent customer care!!
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July 2022 by edwin galo
Damaged ATM yesterday, July 24, I deposited cash and gave me a wrong balance.
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November 2021 by Albert T.
Extremally rude and trained terribly no customer services Totally uneducated with banking procedures
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September 2021 by Theresa Quijas
It’s been over a Year since BOA closed down my account.I received A SBA loan, and they closed down my accountsaying that they don’t accept 3rd party loans. they are still holding funds over $60,000. at this point I don’t know what to do. I had to give a star to post this.
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March 2021 by Hannah Miller
Keep being told that this location will be opening back up since Being closed for months.
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March 2021 by Dawn F.
I was told by BOA customer service that they would cash a BOA check at the Sawmill location, I went into the bank with my driver's license and they refused to cash the BOA check because I wasn't a customer. I asked to open a checking account and they time me I would need to make an appointment. Ridiculous customer service!
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March 2021 by Bob Ford
The worst bank in America. Merrill Lynch is equally bad.
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October 2020 by beast mode
It's the worst u can't even answer a phone when all locations are shut down what a bunch shows good customer service
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September 2020 by Jacqueline Driscoll
If I could give zero stars I would. I spent 30 minutes trying get an appointment and then my husband drove over an hour to the nearest Branch only to be told we did not have the necessary numbers on the paperwork. I specifically asked what we would need because we were over an hour drive away and was not told about a specific number when I called. Then I spent 1 and 1/2 hours on hold to get a number so that my husband can take off work again to drive to Columbus again. This is just the latest in a long line of inconsiderate, incompetent and pathetic excuses for customer service that bank of america employs. To say they care nothing for their customers is an understatement.
