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January 2024 by Lee Ballinger
Always dose good work at a fair price,one of the best around!!
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June 2023 by Lisa Damron
Great service and an amazing price. Thanks Chris!
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January 2023 by Erin Hayes
We have had a couple of our vehicles fixed here by Chris he did a amazing job very fast and does the work at a great price
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August 2022 by Randy Young
Always friendly knowledgeable owner gets your car fixed fast
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January 2022 by Nick Garrett
Absolutely top notch shop. I was over 2 hours away from my house and he was able to squeeze me in to replace my wheel bearing so I could get home. Very friendly and professional.
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August 2021 by Justin Chaffin
Hands down the only shop I’ll take my vehicles to. Very honest ppl, they don’t try to push unnecessary fixes on you like some other shops.
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February 2021 by Elias Dunbar
I recently move to East Liberty Rd. Before I moved I have been servicing my Honda accord at NTB for the last 5 years. I had NTB replace all fluids, battery, belts, tires, door lock, and perform all oil changes. NTB never expressed to my engine was burning or leaking oil.I came in for an oil change at CC Auto Repair West Mansfield, Ohio. After the service was complete Chris said hey make sure to check your oil because your engine is burning oil which can cause the oil to become low. I began checking the oil and adding oil regularly since the service. Never before did I have to put oil in between oil changes. At the time I believed Chris and thought my engine was burning oil.My next oil change I went to the Honda express lane in Marysville Ohio because it is closer to my new job. Honda said oil was leaking out my oil pan because of stripped plug threads; which can occur from over tightening the oil pan plug. Honda said the last person to do my oil change put a washer on my oil pan plug to stop the oil leak. Honda said they had to scrub oil off cause the oil leaked all over.Why did Chris not mention anything about the plug leaking out oil and instead tell me the car is burning oil. Honda said my engine does not burn oil!!! I now believe Chris broke my oil pan while performing an oil change service. Chris did not tell me about my broken oil pan. Instead Chris lied to throw me off the true reason the engine was becoming low on oil. If I had returned to Chris for my next oil change I may never have come to know that a washer had been installed to stop a leak.After going to Honda I immediately had to get an unexpected emergency car repair before my engine fails due to low oil. As of now I have paid to have the oil pan replaced. Honda charges $450 for parts (new oil pan and gasket) and 3-5 hours labor at $130 per hour plus tax. Also, Honda said oil pans can be re-tapped but my oil pan was damaged beyond repair. I believe Chris owes me $1000 for breaking my oil pan. Simply call Honda and Honda will confirm these prices. The most disrespectful thing Chris did is lied about his failure.I called Chris to ask him about the oil pan damage. Now he is threatening me with violence and stocking my house.I warn everyone to go to a trusted team of experts. I recommend a company with insurance and good policies. That way if something is broken by mistake the shop insurance will pay to replace easing the burden on both parties.
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January 2021 by Kaylee Chaffin
Best experience I’ve had with a mechanic. They are quick, trustworthy, a great price and had excellent customer service! I will definitely be back!
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January 2021 by Bruce Thomas
Service is excellent and reasonable price for work done.
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November 2020 by Peter Peterson
Bob and crew always on time, reasonable and professional! Thank you B&B!
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July 2020 by Luke Pope
Highly recommended! If you are looking to have great work done for a great price, this is the place for you.
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April 2020 by Chris Studer
Have had nothing but excellent service and fair costs. All the guys are knowledgeable and go the extra mile. I would recommend every time. Thank Bob and your crew.
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March 2020 by Jeff Bishop
Everything... I recommend everything about Norris Auto Repair!!!
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March 2020 by Luke Stamper
Great service, great prices, you guys need to go see Tim for your auto needs. Very knowledgeable, very thorough and you know he cares about you, your vehicle and the people in it! Highly recommended.
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March 2020 by Angie Robinson
Very nice and polite. and very reasonable
