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“**Outstanding Business Center Experience!**
This is the best business center! They offer a wide range of services, from scanning and packaging to notary and background checks. Everything is handled with the utmost professionalism. The efficiency and quality of their work leave nothing to be desired. Highly recommend!”
“Keep in mind, UPS Store is not the same as UPS, UPS Store is a franchise. That being said, UPS completely flubbed my signature required delivery, they never showed up at my door while I was home that morning and sitting right by the door waiting (losing 1/2 day work). The UPS Trabue customer center is permanently closed; as I rarely get packages due to the abysmal delivery of UPS, I didn't realize that, so I turned to UPS Store for help. This store was amazingly helpful, sensitive to my dilemma (my item was an irreplaceable hand-made/sewn birthday item shipped from Washington state) and answered so many questions that UPS just isn't there to handle. Thanks to the Store, I was able to figure out how to reroute my item to the Store after UPS claimed to have come (no knock, no post-it on my door, contractors parked by my building didn't see the UPS truck either!); however, UPS charges for reroute, which UPS should've footed (not the first time they've flubbed a delivery to my townhome). Nonetheless, UPS Store was the lifesaver and had excellent customer service; it's a pity they use "UPS" in their store name since their service is excellent and the company delivering to them (UPS) is abysmal for customer service. Highly recommend UPS Store and am very grateful for their assistance; a total of 4 different employees assisted me over a 2 day period and each one 5-star excellent! Thank you!”
“While the inside of the store seemed a little on the small side, they had every thing we needed to mail and label our item, and the lady at the counter was very helpful and kind.The store was clean, well organized, and had a variety of different types and sizes of envelopes, and some boxes.A good postal experience.”
“Great place and super friendly staff. Arrived at 7 for a 9:30 appointment and gave me a door and started unloading me asap. Love the lady who was working behind the check in counter. Would come back anytime.”
“W-A-S a super bad place, but it looks like the owners are now taking care of it. The new lady manager (or owner?) seems to know exactly what she’s doing and is taking feedback into account. Yes, it takes time, but it looks like the place is being revamped with the goal of serving the local customers and the community!
I’m very glad to see such a change in less than 3 months, and I believe this place will be thriving soon!
Love what you guys are doing and what you’re trying to accomplish!
Keep it up!
Cheers,
Ace”
“Arrived early on an 8am appointment and was immediately put into a door to unload. I was there at most 30 minutes before I got my paperwork and was on the road again. There is plenty of room to negotiate backing in although it would be nice if more doors had painted lines.”
“In and out within an hour. Lady at desk was friendly. Pallets were stacked against both sides of walls with no airbags. Most of the boxes were shrink wrapped good, but there were a few pallets that had very little shrink wrap, which could allow shifting.”
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“(Truck Driver Review)
Check in process can be slightly annoying due to the digital system they have, but the staff are absolutely fantastic and they even gave out goodie bags for trucker appreciation week.
I know it seems like a small thing, but I really do appreciate it.
No idea about lives, as I always drop n hook.”