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October 2023 by Peyton
I’m a 21 year old who had never been to a laundromat before and I have to say I wasn’t disappointed. I was instantly greeted and pegged as a “newcomer” and Lisa, (one of the workers there) was INSANELY welcoming and helpful. The vibes here were great, everything was super clean, easy to understand, and welcoming and I will 100% be doing my laundry here from now on! I’m also excited to try their car wash at some point!
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October 2023 by Brittney Whitaker
The staff helped me put things in washer. They were very polite and the overall cleanliness of the place is amazing. The staff make sure everyone is well taken care of.
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September 2023 by John Patrick
You have to put money into THERE card but you need a certain type of payment so there really picky about payment s they arnt cash friendly and only use certain certain debit cards. I strongly discourage any business be takin to this place. I gave them 1 star ONLY because i didnt have an option to give them a lower rating.
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August 2023 by L Vu
Very friendly and helpful staff. Enough parking for everybody no matter what time of day. If you add cash to your fast card there’s a bonus depending on the quantity. For $20, you get $21 value added to the card and for $30, you get $31.50.
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July 2023 by Bentley Osner
This laundromat is amazing. The staff is great, myself and even my family have been coming here for years. They are always making changes for the better. We come at all hours and it’s sad to see how the customers leave it sometimes, as the staff is always working hard to ensure we have a safe and clean place to do laundry. They offer dry cleaning and the self service car wash is awesome quality. The staff, owner and manager are always willing to go above and beyond to fix any issues or concerns.
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June 2023 by Erin McElfresh
Nice and Clean environment. HOWEVER, my debit card has been charged $15.00 for each load of laundry I washed. Including, the smallest load I put in, which the machine said was just under $5.00. Waited several days to let the pending charges adjust or process. All of them processed for $15.00. Not a single washer that I used showed me a total over $10. Tried to call multiple times and Was told I would receive call back from management and haven’t received one yet. I’d rather deal with coins when doing laundry than have my bank account overcharged and not receive any help in the matter to adjust being over charged. Very poor customer service in this aspect.
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June 2023 by Tabatha Anderson
Our house was involved in a fire on Mother’s Day of this year! I have used this laundromat for a while now but when this fire happened I contacted the manager Tracey! All of these employees were absolutely phenomenal! I would recommend this company to everyone who wants to treated fairly and with the upmost respect!!
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June 2023 by Don Brannen
This laundromat is well maintained and has Electrolux top of the line washers and dryers with an assortment of large and regular sized models. The vending is always up and running and it is usually staffed during the day and has 24 hours operation. A plus is the laundry service that will clean and press your laundry for a fee.
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May 2023 by Mark Cornelius
This isn't the sort of place I often visit. However, I have seen my fair share of laundry places. This place was clean and had a wide range of high-speed washers and dryers. The place was clean and well maintained.Plus there is a Taco truck outside in the parking lot!
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May 2023 by Michael Collins
Great car wash, all the machines work and the bays are kept clean and in good shape. The attached laundromat is convenient but the best part is the locally owned Mexican food truck in the parking lot. Muy Bueno!
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May 2023 by peter georganas
We are visiting the Cincinnati area for a soccer tournament. And our hotel does not offer a laundry service, so I was fortunate to find this wonderful place.Mark and Tracy who work there helped me navigate all the machines and went above and beyond to help. I highly recommend splash and dash !!
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April 2023 by Steve Mechler
Laundry is where I go with big items like bathroom rugs or a king size blanket. Once you learn the machines life is good and the staff during the day can assist your learning process. Everything is a swipe of your debit or credit card, which makes life easier. Fast overall process, I can wash and dry within about one hour and they have huge washers to do multiple loads of laundry at once or larger items and if you want them to do the work for you they do that too! They even had a food truck onsite last time I was there.
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March 2023 by Gina
Excellent place. Some of their machines are huge and can take very large loads. Bigger bonus - the machines accept card payments.The reason for the 4 star rating & not a 5 is because their bathrooms are closed while staff is gone from 7AM to 7PM. I don’t understand why they can’t leave them open.
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March 2023 by Shawn B.
I had an issue with one of the laundry machines stopping mid wash so I left a note for the the manager. The next day, Tracey the manager called and offered to rectify the situation. She was very understanding and wanted to prevent it from happening again. She was courteous and provided excellent customer service. I have been coming here for years and all the staff is great.
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January 2023 by norie6
I love this place--always spotless, washers and dryers available (all sizes) the staff are very knowledgeable and helpful with all things --duvets, comforters, rugs--ALL of it