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November 2023 by Emily Celuch
The manager has a staring problem when it comes to people parenting their kids and when confronted about it, she decided to have an attitude and be rude. Never going back.
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November 2023 by Brian McCarter
The store was well shopped but few deals left. Great spot to find name brands for less.
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August 2023 by Nayif Halaseh
Could not even walk inside with a drink shoes were unorganized not the size it said workers were stubborn
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August 2023 by Russell Auwae
Great deals here. Staff are very helpful and quick.
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August 2023 by Nawaf Halaseh
Tried to go to my mother but wasn’t allowed inside because I had a drink from another store
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August 2023 by Chad P (XzombieX)
Nice deals here but it's an absolute mess inside.
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June 2023 by Kady Lynch
By far the cleanest Ross I’ve ever seen. The cashier was also very friendly!
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June 2023 by Courtney
Great stuff, but the cashier with purple in her hair is rude as hell.
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June 2023 by Cole S.
don't come to this store and expect to spend time in there. they NEVER let customers use the bathrooms. it's always some lame excuse. "oh we closed them for the night" ma'am it's 2 in the afternoon. Or "we're having sewer problems" i come in here maybe twice a month and always have to walk to big lots. and a low plus size section with barely any cute clothes for toddler girls.
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May 2023 by Rosalind Dickey
My 1st time was great! Nice values.
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April 2023 by Nichole Matala
This is a smaller version of TJ Maxx in my opinion. Very clean and somewhat organized but not a lot of different options.
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March 2023 by No sheen
There is not as much variety at this store compared to other Ross stores in the area. I would like to see more home decor items. Also, please make sure if you buy any clothing or scarves from Ross, recheck your items to ensure the magnetic tag is removed.
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March 2023 by Angela Homan
This raggedy store. So dirty it’s disgusting. Manager had a bad attitude. You would think being in West Chester it would be nice. I was very wrong. Not shocked but, surprised.
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January 2023 by LDG121
Went to Ross after a long day at work. As I approached the check out line the two clerks there was looking at me as though I didn’t belong there. I observed the clerks being fry with the white people but not the black peoples. This store is trash along with its racist employees.
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January 2023 by Paola Borrego
I give it one star because the truth is that whenever you want to go to the bathroom it is out of service you cannot stay in the store for a long time for the same reason and if you go with one less child the children always want to go