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January 2024 by Michael Keller
Great family hotel. We stayed there for a one night family getaway. The pool and spa area was very nice. One of the best I've seen for a Residence Inn. Room was nicer than most I've seen, but could use a thorough cleaning - it was clean enough, but showed lots of signs of use. Don't let that deter you though. Staff was friendly and professional. We would certainly come back. Thank you!
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January 2024 by Ms Michelle
EXCELLENT ACROSS THE BOARD! Exceptional Customer Service! Supervisor Cindy H. is terrific. Every employee was super friendly and accommodating. Good breakfast choices. Great location.
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December 2023 by Sophie K
It has been good staying in hotels for my whole life until this.I would like to share this experience. I stayed in the hotel for a month at least . I don’t like people get in my room so I always hang all set tag in front of the door. One day I noticed someone got in and changed my bed, which someone took my sign and hang it inside . I found my necklace lost during the stay and I never wear it anywhere. First, hotel is the home outside l, we should feel safe about where it stay and feel comfortable in our PERSONAL space. Ignore the sign out there and come in my bedroom is unacceptable since I did not request it at all. Second, the theft happened and I lost my personal property make it even worst. I will never come again.Safety: Don’t feel safe
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November 2023 by Cassandra Gilbert
Super friendly staff. Clean rooms. Wonderful breakfast.
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November 2023 by Robin Townsend
Business training with colleagues. Meeting room accomodations were very nice, comfortable and quiet. There are two sized meeting rooms. Small size (boardroom) and another that can accommodate up to 45 people for larger meetings.
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November 2023 by Ivaylo Stoyanov
Everything is OK here. There is a limited breakfast which is almost the same every single day but is ok. A cold air comes under the front door continuously.
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June 2023 by David Booth
Feel like I have had my pocket picked to the tune of $384. Be sure to read the cancellation conditions before booking with this company. Evidently they require cancellation within just 24 hours to be entitled to refund of booking. Our reservation was considered fully earned after the 24 hours even though we cancelled about 10 days prior to our reservation. Wonder if they are going to rebook the room or just leave it unoccupied?Noteworthy details: Pay attention to detail.
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June 2023 by Sara Stopher
Our experience was great ?! My husband and I had moved over the weekend and we're exhausted. The room was immaculate and super quiet. We needed a good rest for a couple days and that's just what we got! I can't thank you enough!! Highly recommend for anyone. Family, couples, traveling by your self.
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May 2023 by Shelbi Bryant
Friendliest hotel staff I have ever experienced! They are very accommodating and hospitable. The rooms are quiet and comfortable with lots of work space if you have to work in your room. The grounds a great and even have activities for the guests that guests were using and hanging out with each other. seriously, stay this hotel!
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April 2023 by Tatum Burks
The room is pretty big, it was very clean. The pool area was clean, heated, nice! A little packed but still nice. Staff was nice.
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March 2023 by Carnie Colliver
Room wasn't cleaned when I got in it ... 2:30am so I didn't deal with itThe reception lady at the Marriot across the street wouldn't even let me stay there because she was doing an audit!Thank God the Marriot in Livonia understood customer service
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March 2023 by Sandra Straub
The staff was excellent ,very friendly. The breakfast was good also,large variety. Great place for a short getaway with the kids!
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March 2023 by Benjamin Miller
The room was clean and spacious. The staff was friendly and helpful. Would definitely stay here again
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March 2023 by Stephane Forget
Cindy, Kaitlyn and Jaylinn were simple gems to deal with! Some rooms are fantastic. They took good care of me!!!
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February 2023 by Lester Bullock
Just got here..but from the start the young lady at the reception desk ..made me feel at home ..from offering something to drink ..to changing my room to a lower levelAlso this got to be the cleanest residence inn. I've been in. Everything is bright .Not cleaning odors suppressing or overpowering your senses.No complaints