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April 2024 by Tonya Langham
Great name brand, on trend finds for my daughter and the staff were all super friendly. They were constantly busy putting out new merchandise the entire time we were there and they greeted everyone who walked in. Wish our local Platos in the south was this awesome!
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March 2024 by LDG121
I tried to sell a small bag of clothing. That was in better condition than the clothes they had on the rack. The young black girl was rude she ignored me until one of her colleagues told her to help me. They didn’t except my clothes she said due to overstocked. Which didn’t make sense. They had processed some winter clothes and excepted I had spring clothes this place is bias and should close they have unfair practices losers
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March 2024 by Kimberly Gadd
Some clothes were decent but the shoes were my fav!!
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February 2024 by Brooklyn
I had came to sell clothes a little after 1p today. I come back to pick up a little after 5:30p. When I pick up one of the girls that worked there (not sure if she was a manager or not) she was taking to some lady, smiling and everything with her. When the lady left she just looks at me & asks “are you here to pick up” with not smile, not even saying Hi/Hello before & sounded rude. I had said yes, she asked my name then she just starts pulling bins trying to find my tag, looking frustrated & said “this is the amount we can offer you” I had to ask how many items they took. She didn’t even show me what she took, no recommendations for what I could bring in to possibly sell better than what I had brought in since I’m not sure what the needs are for this location. These few minor things could benefit this store. When I had came in around 1 I didn’t have this issue, not sure if it’s a night shift thing where people are more frustrated here, but if you’re not happy to work somewhere then you should choose elsewhere to work, knowing there’s an overload at all Plato’s locations with customers and work to do.
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January 2024 by Sam Smith
This store may have affordable options for young men and women but their selling process is a joke. I felt very discriminated by my age and was told they wouldn’t accept any of my items because they were “too mature” for their clientele. I’m 33 for reference!! Most of my items were barely used name brand athletic ware and I literally saw them buy an entire tote of the same type of clothing from the high school kid in front of me. Take your business elsewhere and make sure none of your stuff gets bedbugs from this place.
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January 2024 by bussy
Don’t waste your time or money trying to buy or sell. Apathetic staff. They will stand around at register and not help you.
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January 2024 by Steven McGarvey
Very crowded store but found excellent deals.
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January 2024 by Laura White
Love it. Ahead of its time
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January 2024 by Sarah Walker
Great service amazing clothes
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December 2023 by Dionne Edwards
Great store,nice selection, friendly service ?
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December 2023 by Anaiah Knight
The store will make fake 5 star reviews but if u look through the reviews the real customers only give 1 star. Wouldn’t recommend selling or buying at this store. They don’t care about there customers or there poor customer service. They lie on the replies on their reviews and have a bad reputation in Madison locations for being rude mean girls.
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December 2023 by Kaylynn Woolverton
Not a fan of this location. I tried to sell clothes that are in good condition. When I politely inquired why they only took one item (only got $2 for it) they mentioned it was due to stocking up for spring and summer. I pointed the amount of sundresses and skirts that would be perfect for that time of year that were in good condition. And the employee pulled it out and said I don’t know. So instead of inquiring for me, she sent me on my way. Not to mention all the employees are stand-offish and when you come up to the counter for help they stare at you and continue working instead of asking how they can help you. As someone who works in a customer service job, this was poor customer service.
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December 2023 by Elle Yeatts
I was in there selling clothes and this buyer Anna saw a “low quality”thing I accidentally put in there then commented really loudly about it I was 4 aisles away and I could hear her loud and clear. It’s not fun to go in there and have the girls comment on your clothes when you had buyed them with your own money and thinking low about them it’s disgusting and disrespectful I don’t want to sell my clothes or shop there if that’s how they treat me or even other people
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December 2023 by Emily Burkey
If I could give 0 stars, I would. I’m not selling with anymore Platos closet. They get people in there that seem “too good” for certain stuff when in fact the stuff that I was trying to sell were in style and what they were looking for. I had washed and dried all the clothing in 1 tote I brung in for them to look through. The girl who got my bag says that they passed because all my items were wet. They weren’t. There were maybe 2 to 3 items that were a little damp, just a tiny tiny bit. And I’ve worked at a similar place to this - clothes mentor, so I know we don’t automatically pass on all the items if a couple of things were wet. The truth of the matter is, if you wanna sell your clothing. I recommend not coming here for sure. They are too picky and won’t give any other clothing items a chance and then make up a lie. I’m so disappointed. I took the time to wash, dry and organize everything I brought in, but they couldn’t accept because they came across one item that was “wet”. My clothes were still folded the way I folded them, that’s also how I know they didn’t really look. Won’t be coming here again.
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December 2023 by Chris Young
Always a good deal to be had
