Kroger Pharmacy in West Chester, OH is staffed with professionals dedicated to helping you lead a healthier life. Our pharmacists offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, and flu shots. Customers praise the pharmacy's convenient online tools for managing prescriptions quickly and easily. Reviewers highlight the exceptional customer service, with pharmacists who genuinely care and go the extra mile, even apologizing for a substitute's performance. The staff is described as kind, helpful, and always looking for ways to lower medication costs. Despite some occasional inconsistencies, the overall experience at Kroger Pharmacy is overwhelmingly positive, with many loyal customers choosing to continue using the pharmacy even after moving to a different area.
Very easy to deal with and easy to get refills. Have always had all my medications.
October 2023
Long-time CVS customer but have switched due to the customer service here. Only need to tell them once. Pharmacist really do seem to care. Called to apologize once for her substitute’s performance while she was out. Really, such a different and positive experience I am compelled to let others know.
June 2023
Long-time CVS customer but have switched due to the customer service here. Only need to tell them once. Pharmacist really do seem to care. Called to apologize once for her substitute’s performance while she was out. Really, such a different and positive experience I am compelled to let others know.
