CenterWell Mail-Order Pharmacy offers a convenient way to manage prescriptions from home. Customers can easily place orders online or through their mobile app, with over 600 licensed pharmacists available 24/7 to ensure accuracy and safety. Many medications can be set up for auto refill, and users can receive email or text updates. The service is praised for saving time and avoiding traffic by delivering medications directly to the home. Customers appreciate the prompt delivery, with some receiving prescriptions within six days, and highlight the helpfulness of the staff in answering questions and ensuring timely delivery. The pharmacy is especially reliable for standard medications, though some note difficulties with online navigation and language barriers when contacting support. For controlled substances, it is recommended to use a local pharmacy, especially if visiting a different state, as delivery issues can occur. Overall, users find the service trustworthy, efficient, and a significant improvement over traditional pharmacy visits, providing peace of mind that medications are on time and accessible.
Absolutely terrible customer service. If something is incorrect, do not expect anyone to care enough to fix the issue or talk to you like you’re a human being.
February 2025
Will never use this pharmacy again! They changed my prescription without FIRST consulting me and were indignant when I demanded they fill it as written by the physician. "Well, I guess I could change it back" is NOT good customer service. STAY AWAY!!!
February 2025
Uncooperative and incompetent staff, changed the story 3 times on the same order and what was going on with it.
