-
August 2023 by Morgan B.
do not work in any type of medical field if you have no compassion for others. this pharmacy has some of the rudest staff members i've had to deal with! i'm pretty forgiving and not one to complain about people unless they do something out of pocket. sad that this is the closest pharmacy to me or i'd switch.
-
March 2023 by Karen Taylor
As I was checking out at the pharmacy, I read on the check out screen that I was eligible for free Covid text kits. I took two. The cashier said my total and we realized that was wrong, before we even took possession of the bag we determined he had charged me $10 each for the Covid kits, I said I don’t want them. The manager came and said they can’t be returned, I said I don’t even have the bag, I was just taking 2 of the free ones to have as back-ups, because they were free. She was extremely rude and sent me to the front register. I explained, the manager came to this register and said they can’t be returned, but I can take it up with my insurance company. I told them I did not want to do this I would just leave the entire bag there and dispute it. The manager proceeded to tell me, I also can’t return prescription drugs.\\nI will not be returning to this pharmacy. I will have my prescriptions changed to another pharmacy.
-
November 2022 by Jillian F.
The pharmacy never answers the phone. Then when asking to transfer a prescription to this location, the lady at the window asked ME for another CVS location number. Then had no idea how to spell my prescription and asked ME to spell it for her. She also wouldn't stick her head out the window because it was raining and kept asking me to repeat myself.
-
February 2022 by Dale H.
I came here a couple of months ago for a Covid test. It was an interesting experience, but I would come here again. They had a small trailer next to the building with a few parking spots allotted right next to the trailer for those waiting for their appointments. You stay in your car until they're ready for you. When you go in, there is a window between you and the nurse with a small cut-out at the bottom to pass things back and forth. The nurse was so nice! If I had to be in that small environment, I'm not sure if I would be!! She was efficient, and answered questions that I had. Overall, I had a good experience at this CVS.
-
December 2021 by Megan W.
I will NEVER step foot in this minute clinic again! All I wanted was to come in to get a check up bc I've the flu and an ear infection the past week. They were so angry and rude to me for no reason! How do you treat a sick person like this? Just bc I don't have insurance? I said I could pay ...It's not like I'm a drug addict asking for opioids I just simply need you to check to see if I have an ear infection and prescribe me medication .... did it make you feel like a tough person being nasty to a really sick person? May karma serve you well.
-
April 2021 by Kate Johnson
scheduled testing online and my appointment time was totally disregarded and no one will answer the door or phone.
-
January 2021 by Google user
scheduled testing online and my appointment time was totally disregarded and no one will answer the door or phone.
-
April 2020 by Valerie Grob
This pharmacy has the worst service I have experienced. The employees are condescending. There is always a long line and if they decide to answer the phone they put you on hold without actually speaking or then they leave you on hold forever or never pick back up. I asked once why they didn't answer the phone and the employee told me he wasn't trained to answer the phone and he didn't know why no one would pick up. The wait time for prescription pick up are longer than any other pharmacy I have been to.
-
October 2019 by Beth D.
I have had a good experience with this CVS. Most of the time they are kind and respectful and have good customer service. I there a few times a month and they do a great job
-
October 2019 by Amy D.
This place is a total disaster. I always go to the one on Voice of America Drive, but since this one is 24 hours, I needed to use it for one of my prescriptions. I called at 2 pm to see if they could have my prescription ready early. They said they could, come in 10-15 minutes. I didn't end up getting there until about 3:45 and low and behold, it's not ready. I then got told 3 more times to wait 10-15 more minutes. I eventually went in and sat there staring at them until they filled it. Completely disorganized -- of the few times I've used this pharmacy, I've always had to wait an hour or more. Made me late for something I had to be at today. Won't be back to this pharmacy.
-
March 2019 by Stan G.
Terrible pharmacy! They disrespect their customers by making them wait exorbitant amount of time to pick up prescriptions. They are not properly staffed to handle the volume of customers at this location. The prices on their other items are inflated! Save yourself a lot of headaches and find a Rite Aid or Walgreen!
-
January 2019 by Henry J.
Disclaimer: I used to be a Walgreens store manager, so I am more or less biased. What can I say about this store? It's the only 24 hour pharmacy within a 10 minute drive from me, so it more or less monopolizes demand for middle of the night prescriptions. I came here at 10:30pm. Poor pharmacist. He is so overworked being by himself, having to man the drive through and the pharmacy counter, all the while receive, enter, fill, and verify prescriptions. Back when I managed a 24 hour Walgreens, at 10:30pm I'd still have a pharmacy technician back there, and sometimes I'd be back there to help as well. Needless to say, this CVS runs a skeleton crew at night. Their customer service suffers severely as a result. But they don't have to care, because they are the only 24 hour pharmacy in town. Monopoly never seemed so real. The rest of the store was clean enough. The merchandising is pretty standard CVS fare, meaning that their store managers aren't very well trained at merchandising and putting together attractive displays. But then again, I'm putting my own standards here as a former Walgreens store manager.
-
August 2018 by Ciarra D.
If I could give 0 stars I would. I waited 2 and 1/2 hours past the appointment time and when I was seen I was told THEY COULDN'T DO A PHYSICAL. Rude NP. Talking in between patients, which was wasting so much time (may explain why they were behind 2 hours). Would NEVER recommend or go back. No signs were posted that a work physical would not be completed. A waste of time.
-
May 2018 by Bearfoot
I'm lowering my rating to two stars, based on the pharmacy. CVS used to be great. And this location is open 247. Inaccurate pill counts. What should have been 60 pills, written as 60, labeled as 60, contained 30. Out of stock at refill time. Repeatedly. For the last three months. How on Earth is a pharmacy out of stock on meds that they know have been filled previously, with all indications to be requested again? And for three months in a row? I switched that prescription to Walgreens. If more things like this continue to happen, I'll switch any and all prescriptions to Walgreens. CVS really needs to step up their game.
-
December 2017 by Too Sano
Christmas Night, the two young men working in the pharmacy wer champions! Polite, helpful, and fast. Give them both a raise!!