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August 2023 by Joshua L
It was reassuring when I finally looked up reviews for CVS Specialty and found them to match my experience. I have unfortunately been required to work through them for the past 12 years and the one trait which they absolutely nailed is consistency. They are by far (not even a comparison) the poster child for corruption, finger pointing, and negligence. Just like the others have mentioned, they try to find every excuse in the book to not ship the prescribed medications. They blame doctors, insurance companies, and alternate third parties for issues. This would appear to be statistically impossible as I have utilized 4 different insurance companies, 5 different doctors, 2 seperate prescription plan managers yet only 1 pharmacy which is the only option if insurance is going to pay for it. They lie about previous conversation, blame others for mistakes, delay necessary and life changing medications, and have even shipped the wrong prescriptions (I highly doubt this would be FDA approved). My advice if you must work with them is to record every conversation and keep your notes up to date. If you do not have to work with them then I envy your position.
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May 2023 by Midwest 80s Teen
This pharmacy has dropped the ball on filling my chemotherapy medication twice now. I don't know what the issue is, but it needs to be resolved. Some of us rely on chemotherapy medication in order to live. This is appalling.
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November 2020 by Gary B
Was enrolled in cancer trial. Trial did NOTHING for my cancer and was taken off the prescribed drug 2 days AFTER receiving the drug from CVS that was ordered by my Doctor. Cost for 15 pills almost $3.500, when I found out I was taken off drug, tried to return unopened, perfectly sealed box and was told not possible. Will not use CVS again. NEVER order from CVS until after a doctor visit that will confirm you taking exact drug for given period.
