The Marriott Cincinnati North receives mixed reviews from guests. The hotel is described as very nice, located in a convenient area close to stores and highways, with beautiful parks nearby. Many find it quiet, clean, and visually amazing, with comfortable rooms and delicious food and dinner service. The guest services and customer service are frequently called great and excellent. However, significant issues are reported. Multiple guests found their stay just okay, with rooms not so great and a lack of attention to detail. Specific problems included clogged toilets and sink drains, a bathroom door that wouldn't close, stained sofa bed mattresses without linens, used contacts on the floor, a mildew smell, wet carpet from a leaky ice machine, and housekeeping described as a joke. Some felt the beds and pillows were not soft or stiff enough. Furthermore, there are complaints about paid breakfast not being offered, payment processing confusion, and unsatisfactory handling of a reported lost item. Several guests state the accommodations were not worth the amount paid and they will not be staying again.
