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May 2024 by Chris Harper
Excellent and expedient service!
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May 2024 by Michael Weithofer
I used the Chase app to schedule a meeting at a specific time with a banker. After waiting 15 minutes for the banker, I left. Sorry but this is a banker not a doctor. When I make an appointment for a specific time, the business should keep to that schedule. If the original banker was unavailable then arrangements should have been made for another banker to meet with me. I was seeking guidance on what to do with a CD that is maturing. I guess the lack of service answered my question. I’ll invest the funds in another financial institution that provides better customer service.
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April 2024 by Aiganym “Aiko”
Disappointed by Service
I recently had an experience at this Chase Bank branch that left me quite disappointed. My family and I made a special effort to arrive well before closing, specifically 2 hours prior, to ensure we could complete our necessary banking tasks without any rush. Unfortunately, despite our punctuality, we were turned away and informed that they could not accommodate us.
This was not only surprising but also highly inconvenient, as we had planned our schedule around this visit. Understanding that banks may have certain end-of-day processes, we nevertheless expected that arriving with ample time before closing would be sufficient to receive service.
I hope this feedback can be taken constructively to improve customer service in the future, especially for those who try to manage their time responsibly around the bank's operating hours.
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February 2024 by Ramesh
For Brandon Blevins.He is the best and very professional,Not rushed for any of my questions.helped me to open an account and credit card .
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November 2023 by Majed Aloqaily
TM machine outside is constantly out of order and it is getting ridiculous. Chase needs to replace it.
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November 2023 by Rakan Alshalalfah
ATM machine outside is constantly out of order and it is getting ridiculous. Chase needs to replace it.
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November 2023 by Mohammad Alshatrat
ATM machine outside is constantly out of order
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November 2023 by boost mobile
ATM machine outside is constantly out of order and it is getting ridiculous. Chase needs to replace it.
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October 2023 by Drew Wagz
You can count on this ATM to be down 100% of the time. Shoddy quality.
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October 2023 by Jen Kates
The tellers are great and the service has been fantastic but the fact that the ATM never works and is always out of order is unacceptable. I can’t always make it to the bank during business hours, this is a huge inconvenience.
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September 2023 by Amanda Edwards
I have no issues with the tellers at this location, they are great. However this branch ATM machine outside is constantly out of order and it is getting ridiculous. Chase needs to replace it.
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September 2023 by Brandon Farler
Have to drop a 5 star rating here for some great customer service by Tyler Smith at this location. Went to open an account and their computer system had an error right as we were finishing. He stayed late to ensure my accounts could be open! Appreciate it!
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August 2023 by Li Henry
I went for notary and was told they were all booked up. They didn't want to help at all. I know notary only takes less than 5 minutes but they still don't want to do it. I am a chase personal and business custom, they are pushing me away. I probably will choose the bank that helped me, which is 5/3 bank next to it.
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August 2023 by Nathan B.
Thank you Tyler Smith!
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August 2023 by Imad Sadki
Lauren always has Bad altitude
