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July 2024 by Matthew Bateson
Worst Bank location ever. Went in due to a problem with an automated payment did not process. Their call center said I had to go to the local branch which I did. Upon speaking with the branch manager, they instantly gaslit me saying I must have canceled the payment and I'm the reason why I didn't process without looking into it at all. They failed to do any job instead. Pointing me back to the call center. After speaking with reporting this, they did find an error on their side that had nothing to do with me. Even stated there was no way possible I could have put a stop payment on this.
I would advise anyone to go to a different branch. Obviously the workers here don't want to do their job and are very much into gaslighting you if there's any Way they can get out of doing any work.
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February 2024 by Maria Contreras
Well my boyfriend went in to get a check cashed. Waited 20 mins. The lady comes back and throws the check at him and says she can't help him. He went to a different chase . The lady there was super nice and guess what? Cashed the check. Hopefully this branch gets repermended.
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February 2024 by Nikki Walker
Amy was working the front desk and was supposed to notarize a document for me. She was very rude and not helpful in completing the form. As I walked away she turned toward the other employee and said I have done 60 notaries. She clearly was too lazy to do her job.
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May 2023 by Jeffery Cothran (Jlance29)
Very professional and courteous!! Friendly staff
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April 2023 by Scott Scott
I just went to check on my account and the lady at the counter started. Getting really frustrated and upset with me and I asked her why she is mad .. she says i'm not mad I just have botox in my face.. Truly the craziest experience I've ever had at a bank.
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February 2023 by Suneal V
I booked my appointment at this branch 10days in advance. Our appointment was at 11am and we arrived at 10:50am, by the time we arrive she’s assisting another customer and told us it will take 5-10minutes. But we waited for 40minutes but nobody assisted us. We have other plans so we just walked out and no body seemed to care.
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July 2022 by Mahdy A
I just wasted my gas driving around Chase branches trying to get a notary. Branches don't take phone calls anymore calls go straight to corporate.
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April 2022 by Tony Cole
I feel people reviewing a bank are complaining about fees that are 9/10 times their fault. Regardless, I've always been treated fine here and the people are nice. Can't speak to the appointments or other services outside of checking/savings.
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March 2022 by Jonathan Ballew
I wish I could give a lower score to match the intelligence of managers at this location. Will not be banking any longer with JP Morgan. Absolutely horrible management/customer service. Its astonishing people of such caliber make it to management positions lol. Move your money into crypto away from these parasites.
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March 2022 by Mother Elizabeth Asanbekova
Chase is the best Bank and services are great!!!
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February 2022 by Nathan Morgan
We’re not even members here yet and we’ve had a horrible experience… twice now me and my fiancé have made an appointment to open a joint account and both times on the day of the appointment the bank has called and canceled due to the person not coming in… so if you need to meet with someone I suggest going to a branch that actually has their employees show up like we’re going to now.
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April 2021 by Ryan Robinson
I have not really had an issues with a bank, they have just been there, which is great. I needed them however, because of a scam that took me for some money. The item was coming from oversees so if was a while until I realized the item was not coming. Apparently since it was over 120 days, they can't do anything. So I guess they don't really offer much fraud protection. Kinda sucks, that I needed them and they didn't come through. I did get a cash advanced fee removed once though, so I guess it kinda evens out.
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March 2021 by Jenna Walters
Went through the drive thru ATM. I'm not sure if the lobby is open yet or by appointment only?
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November 2020 by Melissa DiCarlo
Bank lobby is never open. Must use the drive through and the wait is 20+ minutes.
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December 2018 by Buse Aydore
Karen was very personable and knowledgeable and helped me open a total checking account today. I highly recommend this branch!!
