Building Materials in West Chester, OH

“Picking up a load here today. You can park overnight here . If you get here at night, back into Dock 6 and sleep in this door,,, not dock 2. They open up at 7am, but won't start loading until 9am. Kinda tight if you have a long hood truck, but doable,,, but otherwise nobody will bother you overnight, not a bad area. Shipping & recieving is the first door on your left when you pull in.”

“Bought a stackable washer/dryer that was on clearance. Our salesman even took an additional 10% off the price. Delivery was a few days later & the entire transaction went seamlessly. I would definitely shop here again.”

“Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said hello and asked if we needed help. We got to the lumber area and just peeked down an isle where a worker was and as I turned around, he yelled from behind if I needed help finding something. Yes, I told him what I was looking for and he told me exactly where to get it. Long story short, go to Lowes. They're customer service exceeded expectations and Home Depot is just lacking in that department. Terribly. Lowes price was cheaper too AND their lumber wasnt moldy looking and cracked like Home Depot.”