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March 2024 by B Ross
Non interested, geriatric staff.I was there servicing my ,now replaced 5yo. Reliance hot water heater that I purchased through this same store, (Made in America or not, I won't make THAT same mistake again), and talk about perspective Milwaukee corded tool but was faced with two older men making cracks about exiting customers.Won't return to that chaotic store with an idiotic Post Office in it.Stick to hardware, Ace. Believe me when I tell you, you have your plate full with that task, alone.(Honestly can't fathom how they made it through the pandemic downturn.)Lousy store.
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February 2024 by larry hibbard
Like every other store it's falling downhill. Used to be able to find what you want that no one else has there and now they don't even carry key blanks. It's pathetic.
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February 2024 by Bob Rogers
Had items I couldn't find elsewhere.
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February 2024 by Ghiovanna & Darbi Dennis
BEST customer service went single time
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January 2024 by Joe Rickey
Really appreciate the helpful people at this store. We had to go back and forth a couple times to deal with a plumbing issue and they helped us get everything we needed.
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December 2023 by Julie Moore
Always helpful and knowledgeable!
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November 2023 by Mark
Bought an Ace Hardware heat gun at Ace Hardware while traveling in Plain City, OH. I ended up not needing it so I tried to return in at Ace Hardware where I live in West Chester, OH. They said they don't accept returns from any Ace Hardware except the few that they own. Wow, there are too many other places I can go that don't have dumb policies like that.
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November 2023 by Al Smith
So far so good
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October 2023 by MHB
Bought an Ace Hardware heat gun at Ace Hardware while traveling in Plain City, OH. I ended up not needing it so I tried to return in at Ace Hardware where I live in West Chester, OH. They said they don't accept returns from any Ace Hardware except the few that they own. Wow, there are too many other places I can go that don't have dumb policies like that.
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October 2023 by Raj Reddy
A wide variety of store. Also has USPS location in store
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September 2023 by Everett Rice
Love this place. When I need a hard to find piece of hardware I go here first because I know they have it. You may pay a little more but it is there and good quality.
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August 2023 by Beverly Stainton
Walked in with measurements for a piece of plexiglass that I needed. They cut it and had it waiting at the front counter before I even got up there.
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August 2023 by Mike Grooms
Did excellent repair job on my screen door
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July 2023 by Duane Norman
I was looking to purchase a replacement (E) spark plug for my weed-eater. I found what I was looking for at this location that I was unable to find in any of the (4) previous stores I visited that day. Like finding a needle in a haystack. The Vietnam Era Veteran that assisted me with my search provided excellent guidance and conversation. I will return to this store soon as needed.
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May 2023 by Christian Estes
What a joke. 8 men standing around every time I walk in but my weed eater is there for 3 weeks and hasn’t been touched. More like the “ helpful headache store”. Not to mention I’ve took it there twice before and it’s still not fixed. Whos running this place ??