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May 2024 by Tara Brooks
My 6 year old son absolutely loves the water. He loves to swim and play in the water. Since my son is autistic I like for him to be in social situations to improve his social skills. I decided to enroll my kiddo in Twigs Kids swim lessons. When I called to get information and enroll him the first question I asked was whether or not the instructors there had experience working with kids with special needs. I was assured that they did. My son was ridiculed, ignored and passed over by the instructors. The instructors wanted the kids to jump in the pool. For some reason my son didn't want to. He wanted to sit on the edge and scoot in. They wouldn't let him, one instructor actually tried to force my son in the pool by pulling his arm. So, he got passed over, the instructors concentrated on the other kids. Before I forget, the reason I enrolled my son in the class I did was because I was told there were only 2 or 3 other kids. The last lesson we went to had at least 8 kids in it. My son gets overwhelmed and over stimulated with that many people. At one lesson the kids were sitting at the edge of the pool waiting their turn for the instructor to take them in the middle of the pool and help them go underwater. I watched as the instructor helped every child but mine. He sat there playing with a bath toy. He didn't get to go out in the pool. When I questioned the instructor about it she told me that since my son could go underwater already, they told him to do it on his own. WHAT??!! Crazy!! I wasn't paying $71 a month for him to sit and play with a bath toy!There was only one instructor who worked there who actually worked with my son, got on his level and earned his trust. Tori was awesome with him and we miss her!So, if you've stayed with me this long, just be warned that the swimming lessons at Twigs Kids are a joke. They will rip you off, the instructors (from what I've been told) are not even certified in lifesaving. I saw instructors ignore kids when they went under water, just turn their back and walk away. These are little kids!! Just save your money!! Please do not put your child thru what mine went thru.One last thing...when I canceled the lessons, the woman I spoke with didn't even ask me why I was pulling my kid out. Seems to me that if I were in that position, I'd want to know why I was losing a customer.Rant over.Photos just because my little guy is the cutest!
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April 2024 by Sienna Weber
We had a wonderful birthday pool party at TWIGS. Our party hostess, Lily, was so helpful! She made our group feel safe in the pool, helped with post-swim party prep and made the birthday child feel truly cared for. She even gently detangled a party-friend's hair after swimming. Lily's service alone earned my business! The pool was just the right temperature and size for an elementary-aged birthday party. The manager kindly called ahead of time to coordinated tablecloths and plates with our birthday colors. All-around excellent customer service!
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November 2023 by Shanna Newkirk
Wonderful! My daughter does the Noah's ark class and absolutely loves it. Her teacher is amazing as well & it's super affordable.
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August 2023 by Kellie Janning
We have always loved Twigs Kids for swim, gymnastics and birthday parties, but their Summer Camp is above and beyond! Not only do they have an action packed schedule with themed weeks that my kids love (bubble parties, Kona Ice, petting zoo, face painting, and so much more!), they also have the best and friendliest staff. I love that I can trust that my kids are safe and well taken care of while at Summer Camp with Twigs staff. My kids also have continuously improved their swimming and gymnastics skills just by attending camp this summer. Twigs is the best!
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August 2023 by Danielle Timberman
This place has been a blessing for our family. My son attended a summer camp and have always felt other places was boring or didn’t do enough with the kids. Not Twigs they go an above and beyond to make sure the kids are entertained and do so many activities. The staff is so supportive and caring. Miss Brittany is so sweet, as are all the staff. Parents night out is always a fun and a blessing also
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February 2023 by Jeff Ericson
Our daughter is enrolled here. The staff is wonderful and there are alot of activities. Thanks twigs!
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January 2023 by Diane Putman
Love the new owners! Great staff, well organized and kind to students and parents. Facility is awesome! Keep up the great work Twigs Kids!!
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December 2022 by Jim Black
Both of my girls have really enjoyed their classes at Twigs. One takes gymnastics and the other takes swimming.They also enjoyed various camps and activities over the summer.
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December 2022 by Hannah Tincher
My daughter has been going to twigs for 2 years now and we have always had a great experience. The people working there have been nice, we love miss Brittany!
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December 2022 by Ashley O'Diam
Super friendly staff! I wish the class sizes were capped at a lower student to teacher ratio, however I do recommend TwigsKids.
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December 2022 by Kelly Robinson
Love TWIGS! My five-year-old started there when she was two and I can not imagine pulling her and her sister out. They also love it and miss it when we have to skip a week. The instructors are great. They are kind, and enthusiastic and encourage the kids to try again and not give up. They also take the safety of kids seriously and explain why the rules are the rules. My daughters love their teachers and we have all made friends because of TWIGS.
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December 2022 by Jillian Vincent
We love twigs kids and have been coming for 4 years now. The atmosphere is so kid friendly and positive and our kids have grown so much in their swimming skills and look forward to the fun events they get to play in the gym for. We highly recommend the monthly parents night out!
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December 2022 by Meghan Birt
We've taken swim and/or gymnastics classes a number of other places around the Centerville/Miamisburg areas and TK *far and away* is the best one. The staff is incredibly kind, and made our daughter feel welcome right away. They've always been very quick to respond and flexible whenever we've needed to switch classes around as well. My daughter can be a bit of a handful but the teachers, especially Brittany, are so patient with her. Love this place and I always recommend it to everyone I talk to about taking swim, cheer, or gymnastics classes.
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December 2022 by Brittany Hauk
We LOVE this place. The staff are very friendly and helpful. The entire gym is always clean and welcoming. The Bouncing With Books program is a great chance to try out all the equipment and so fun for the little ones to run around and play.
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December 2022 by Lisa Jacobs
My daughter has autism and intellectual disability but over all high functioning. She was in tumbling doing one of her exercise and evidently cut in front of these two sisters. The girls said they tried to confront my daughter but she wasn’t paying attention. So they decided to tell my daughter how ugly she is and that she is a b*****. My daughter was having a meltdown and the instructor wouldn’t let her come to me!! This place is a train wreck and is more interested in profit than their “Christian “ values.
