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April 2024 by William Pullins
Ed was here to install a new ro system and hookup our refrigerator water and ice line. Very impressive!! Did a clean neat job. cleaned up after himself was very pleased. I called them out to replace the softener we had when we bought the house. He came out and checked it said it worked fine no need to replace .wow a honest business!! Overall very pleased. Quality workmanship , definitely respects the customer.
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February 2022 by Kelly B
So impressed!!!First, I was given a 2 hour window of 1-3 and Ed & another gentleman showed up at 1.Second, they looked over my current system (I had shut it off for probably 5 years because the salt got solid) and took the time to see if my system worked... and it did!! Other companies just wanted to replace it ($1500+) and didn't even discuss or offer to see if my current system would work. They answered all my questions and got me back up and running for less than $100... which to me is divine intervention.Thirdly, I was initially booked out until mid January which was their first available and I asked if they could put me on a cancellation list. They got me moved up to today... happy customer with one less "to do" off my list!I will definitely call them again (when my system goes out I may use their monthly rental program) and send referrals... Thank you!!
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August 2021 by Lee Hammond
Excellent service from initial call to completed installation. Cory installed our water softener, was very professional and explained everything in a simple way. He’s a stand up guy. We’ve had no issues with the water softener and is pound for pound one of the best purchases we’ve made. Our laundry feels better, the dishes/dishwasher have no build up, the coffee maker doesn’t get clogged, my wife (who is a hairdresser) loves how her hair feels now and we’ve all noticed our skin is clearer. I highly recommend Dayton Softwater.
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August 2020 by Rebecca L
Courteous and knowledgeable employees. Willing to help you with your water needs.
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August 2018 by Deana Quillen
Great service and great rental pricing
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August 2014 by Curtis Gray
Called three times before I got to talk to someone about my problem. Either they didn't have anyone available to talk to me about the issues I was having with my water softener or I was sent to a voicemail.
When I did get to talk to someone they were polite and helpful, but I'm not a fan of having to make multiple phone calls just to get someone on the line.
