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“This is the best branch location. I will miss them. They really took care of me and were knowledgeable. It’s unfortunate that the ppl in the loan department and special services are not genuinely decent ppl like them. The loan department and special services department are the reason I’m leaving this credit union. They are evil toxic ppl and they literally had it out for me which is why I stopped putting all my money into this bank.”
“My experience with the Staff of Union Savings Bank has been remarkable over the past 7 years. Knowledgeable, friendly, caring and extremely helpful. We have our mortgage, consumer loan and checking accounts with this bank. They have our loyalty and recommendation.”
“You all do a great job! I've been doing business here for about 3 1/2 years. The staff right now is the overall the best I've seen. Professional and honest people with good attitudes, keep it up??”
“I recently called in to inquire about some details regarding my credit card. I got Athena Shepherd upon callback. I could not have been more pleased with her professionalism, effort and follow through. 1st class. Well done Athena, and Lebanon Sharefax!”
“The team at Civista in Miamisburg always goes above and beyond for us. We are very fortunate for the relationship we have created with all of the staff. As a customer for many years, every interaction with any component of the bank has been top notch. The team is very welcoming, and their customer service is by far the best.”
“I cannot thank Tricia and Sarah enough for all of the help they gave me in resolving issues with my elderly parents' accounts. I visited them numerous times, and they were always, always courteous and most helpful. I would have been lost and unable to proceed without their assistance. Thank you ladies.”
Closed
105 N Broadway St, Lebanon
Banks
“The extremely handsome man in the drive thru is always super helpful and knowledgeable in banking. He's a no-nonsense banker, and is very quick with my transactions.”
“I have to give a huge shout out to Mary!I am currently selling my car and this guy sent me a check from California to buy it and I thought he was legit even despite some instinctual concerns... As it turns out it was fraudulent and the guy was fake!! Thank you so much Mary for saving me from being scammed, you totally deserve a raise and admiration ?✌️”
“Stopped in shortly before closing time-to open a business account which requires a ton of extra paperwork. While I travel extensively, I had the required papers on my end and Sandy went out of her way to get required documents from me /signatures while I was there and finished setup during next business hours.Great service here that I can’t get at the “big banks”.Been a U1 customer for 22+ years.”
“Juanita is the absolute best. She has a wonderful knack of not just being a banker, but feeling like a genuine friend. She’s warm, friendly, and just goes the extra mile. This bank is incredibly lucky to have her. I adore this lady❤️”
“Wonderful experience, very polite and professional. Jessica was amazing and helped me with my worries. There's a drive thru, and quite enough accessible parking in front of the building.”
“If I could give this location 10 stars I would, we purchased a camper out of state and used Scott from this branch. By far the best experience spending money, he went above and beyond to make the process as easy as possible, and gave 110% in working through the out of state differences, would recommend this branch and Scott to anyone.”
“I've been banking here for years and the staff has always been friendly and helpful to me. I'd recommend this branch to anybody. I use it for both my personal banking and my business banking. Never had an issue.”
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“This bank is useless. All other banks including netspend you can instant cash out for uber and doordash earnings. You can add it to cash app. Well this bank you cant. You cannot even pay bills online after you add your number. Everything I buy it gets denied due to fraud when money is there. I'm switching banks and would not recommend this bank to anyone. This bank needs to be shut down. Customer service lies thru their teeth saying no issues...they are as useless as the bank they are attempting to operate. Do not bank with them.”