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“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“Brooke helped me with my iPhone upgrade at the Maumee oh store. Took about 20 minutes, no issues & no complaints. Was time for 5G upgrade. Brooke also explained about new att internet air coming soon.”
“I had to wait 45 minutes to get service and I was the only one waiting. There were two sales people working with 2 sales and I’m waiting. The store is not accessible for people with physical challenges. I’m not wheelchair bound. However, standing 45 minutes with a cane is painful for me.”
“One of the best phone providers when comparing cost and service. Ask for Juan! He was exceptional to deal with, genuine, and very helpful in choosing the right plan for my needs.”
“I've had cricket wireless for a number years now and I am very happy with their service. I was disappointed that when I recently talked to several representatives of cricket about the emergency broadband benefit, none seem to be able to help me. Even though their website promotes it. This has been going on for weeks and I just think if they're offering that benefit that the representatives should be more informed about it. That disappointed and frustrated me to the point of wanting to switch companies.”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“My experience with Abdul at AT & T Mobility in Perrysburg (OH) of the activation of the replacement of my Apple iPhone SE was seamless.
Abdul was the consummate professional from the beginning to its conclusion.”
“I lost my phone while out and about and found my way to this store location. Alex went over and beyond to help me, even after the store closed. Every Verizon location needs an Alex!”
“This Verizon store located in Levis Commons is excellent. I have been in there a few times and the service I am given is always good. Yesterday though the service was remarkable. I walked in the evening without an appointment to get a phone activated and Dustin was remarkable even among other good experiences that I have had at the store. Extremely courteous and knowledgable and efficient. Found great deals for me to take advantage of and solved the activation issue on just a few minutes. He even texted me at the end of the day following up with everything and giving me an update on the orders. I cannot speak highly enough about Dustin or the rest of the crew that was working on the evening of 7/25/2024. There were other people in the store being helped and I took notice of how professional, courteous, and efficient the entrie staff was. This is the type of service and experience that will keep me as a customer. Thank you again Dustin.”
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“It was my third Verizon store of the day to add cellular to my iPad, and I was very frustrated (second store employees needed both tech and customer service training). These guys fixed it in 3 minutes, were very professional and courteous, explained everything, and made it right. I came in unhappy and left happy. Great job guys! I really appreciate you …”