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March 2024 by William Rider
Had an OEM replacement on my windshield from this location. Employee admits that they have to take off the cowling of my truck to put the windshield in. Part of the cowling is missing and water has been leaking into the cabin of my truck. Outside of their warranty 30 days not their problem. $800 in damage if the carpet needs replaced it'll be a way more. Poor quality don't own their mistakes.Response to owner, more info for transparency this is a third car used rarely. The leak was found months after your work was performed when I spoke to your employee/manager he dismissed it as not your problem, outside of 30 days. The problem is now fixed on my dime. This is a Toyota and in 3 years the only mechanic to touch the truck is your team.(Until this problem needed fixed) This review stands until you make it right.
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March 2024 by Jaron Fraley
Very professional, on time,
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March 2024 by Jacob Mccain
The quickest way to lose customers is to have an unavoidable automated call system and a stupid high price quote for a minor repair. Chip glass repair quote was 250 dollars. I got it done for 35 at a smaller shop. Don't waste your money and time here.
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March 2024 by Lora Staugler
I brought my Tesla Y in yesterday to Safelite with a chip on the glass roof. (I had taken it earlier to Tesla but they said they could only replace the roof.) The Safelite professional was friendly, sealed the crack, and it only took a few minutes. Love the service! I highly recommend Safelite on Yankee!
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March 2024 by Joseph Hale
The Safelite on Yankee Street did an exemplary job on a tractor trailer stone-generated pit/crack on my windshield. I scheduled an appointment easily via online website. I liked how I could insert the vehicle PIN and all the vehicle information auto-populated. I arrived early to my appointment and was checked-in efficiently. I was pleasantly surprised that a technician was able to fix the crack ahead of my scheduled appointment. My USAA insurance fully covered the repair, with me owing nothing. Thank you for great service and awesome quality work!
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March 2024 by Eliyyahu Vertonghen (Rabbi)
SUPER QUALITY SERVICE
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March 2024 by Happy Peeps
Fast and efficient! Did not have to wait long at all! Definitely recommend!***update**** not long after I left this review, my mirror cover fell off the windshield. And my windshield is creaky and makes noise and you can see the glue they used to replace the windshield sticking out from the side pillars.! Very sloppy.
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February 2024 by joshua brown
Best prices in the greater Dayton area literally very professional and arrived rite on time…
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February 2024 by Raymond W (onegamer4life)
Seems like they did a good job. We have a new windshield now and seems a lot better.
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February 2024 by Tom Morrisey
I went in for a windshield replacement in Dec. 2023 at the Centerville OH location.My windshield and rear view mirror were not properly installed on the first appointment and therefore I had to make two additional trips to get these items properly installed. I would not recommended them and would not go back in the future.
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January 2024 by Jason Lewis
I brought our Highlander in to have a windshield repair completed. Very impressed with their communication prior to the appointment. My point of contact was Gary and he was awesome. He knew his stuff and explained how the repair would work and what my expectations would be. I would definitely recommend them.
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December 2023 by Julie Fannin
My appointment was between 8:30-12:00. At 3:00 I called them to find out if my tech was still coming. I was told they would get back to me....nothing. Waited all day and they never showed all contacted me. Worst customer experience I have ever had.
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December 2023 by Nate Haller
Wow, what a great company!!!This is the second time I have used them. So far, both times they have been the best I have seen.
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December 2023 by Kurt Jacoby
These folks are very professional and accommodating. They offer emergency crash wraps while your windows are on order, will come to your house and they move quickly to get you back up and running. Excellent service.
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December 2023 by Greg L.
I wish I was rating the service but, unfortunately, I was unable to get through.. The first time I called was for a work vehicle to get glass repaired and the computer voice hung up on me 2 times. I finally gave up this last time I called for my personal car which needs the windshield replaced. Again the computer voice hung up on me 3 times never allowing me to speak to a person forcing me to go to the internet if I wanted to have safelite service. I gave up and called a competitor and they're putting a windshield in my car on WednesdayI just read the response and it was worthless. Maybe tell me how to talk to a real person at Safelite and not a computer that hangs up? Do you need a better incentive? My work vehicle still needs fixed. Maybe I should let my boss know that there are better alternatives to Safelite?
