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January 2024 by Michael Eakins
Yesterday my Volkswagen battery was dead in my 2015 Passat TDI. I drove up to O’Reillys to buy a new one and had them pull it up in the system. I had it in my head that I wanted a gel battery, as during a previous visit I was convinced by a different associate that they were the way to go. The tech looked up the battery, measured my VW battery and found the gel battery based on dimensions. The tech informed me the system was noting I needed to have be reset the battery in the computer. I went home and with the battery installed drove to my dealer. On my way to the dealer, the Che k engine light came on. When I arrived at the dealership my battery rest turned into a full checkup. After some tests, they concluded the new battery was under voltage. With a vw battery back in the car they reset it and all was fine. They put my O’Reillys battery back in and I headed back to the store. When I arrived Cam was on duty. He listed patiently while I explained all of this to him. He went out in the below freezing weather with a really good attitude, verified the battery I had and checked for extra space for a larger battery. He went back in and found a larger gel battery that he believed would still fit, removed my old battery and installed the new one. He then stood out in the cold while I started the car and waited for all of the lights the reset. The car now appears to be running great. The service by Cam was stellar! Thank you very much for your great attitude and braving the 20 degree weather.
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November 2023 by James Widen
I bought a heater that plugs in your cigarette lighter. The employees were nice enough to recommend a cheaper one that was on clearance. I told them that I didn't care about cheaper and asked which one was better. They said neither so I opted for the cheaper one. It worked about 3 minutes and blew my fuse. Obviously defective. Look on the receipt and it says no warranty, no refund. So I wasted time and money. Beware. Go to Advance Auto instead.
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October 2023 by Rick Haddox
They ordered parts when there competitors wouldn't
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April 2023 by Rodney McCarty
Thay don't know a thing about car parts
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February 2023 by Jamie Lord
So I am an over the road truck driver and pick up in town and I desperately needed a fuel line hose and a couple of clamps.. I went to the big truckstops and nope didn't have any fuel line in the size I needed ...the guys on 2-9-23 at 9pm immediately were ready to help me solve the problem... This was to my auxiliary heater which uses a fraction of the diesel to heat the cab at night.... 8 buck fix and saving me 50 bucks a night in fuel costs...thank you for having the right stuff to make my repair! And a big parking lot to get my semi in ?
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November 2022 by David Mendenhall
The people here are always very helpful making sure you get the right part the first time.
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September 2022 by Bryan Lee (Oz)
Very good service and quality parts. Seems to be the one place that always has what I'm looking for.
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September 2022 by Ozzie Lee (Ozone)
Very good service and quality parts. Seems to be the one place that always has what I'm looking for.
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September 2022 by Bryan Moore (Oz)
Very good service and quality parts. Seems to be the one place that always has what I'm looking for.
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June 2022 by Melissa Born
Please know that Joey Rigsby has gone above and beyond. Super customer service and cares about the customers. Thanks again Joey you need a big raise. Again thank you so very much for taking the time and being patient.Blessings
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March 2022 by Barry Forsythe
Military discount. Will stop in again just for that fact. Thank you for your support.
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February 2022 by Elaine Kraft
Husband was in & out quickly getting what he wanted & needed.
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January 2022 by ryan mercer
I called and ask if they had two different parts one was inner tierod they said they had two different brands in stock. Then I ask for a outter tierod for the rear of the vehicle the guy well younger guy said that they had them In stock I drive across town to purchase them and guess what they only had the most expensive one of the inner tierods. needless to say I didn't buy nothing.
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September 2021 by Karen Whiteside
Got a new breather for our Chevy truck. Paid over $150 to get the kit. Had some trouble getting it to fit snugly so finally went back to talk to the manager. He looked at it and said that it simply didn't fit. Then he was good enough to sell us another one for $60. Big of him? Considering the first one wasn't correct but he never offered to give us even .
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September 2021 by ol' pappy
Dave Murphy is excellentWch ohio
