“I want to thank Darrell and his associates for helping me today may be down the road I can trade vehicles but at this point it’s no and the service department did a great job today. I wanna thank you for all your help.”
7:30AM - 9PM
90 Washington Square, Washington Court House“I came in late at night. One of my headlights went out on the way to work so I was stopping to pick one up on the way home. However, as my luck would have it, the other light went out right before I pulled in. Talk about timing!! I only had enough money on me for one headlight, but Nick (the new and totally amazing manager) was able to use his powers for good and coupon me up so I could get both for just a couple dollars more than just the one. I felt like a damsel and he truly was the knight in shining armor that night. Customer for life! Thank you for caring Nick, and welcome to Washington Court House!”
“Yesterday my Volkswagen battery was dead in my 2015 Passat TDI. I drove up to O’Reillys to buy a new one and had them pull it up in the system. I had it in my head that I wanted a gel battery, as during a previous visit I was convinced by a different associate that they were the way to go. The tech looked up the battery, measured my VW battery and found the gel battery based on dimensions. The tech informed me the system was noting I needed to have be reset the battery in the computer. I went home and with the battery installed drove to my dealer. On my way to the dealer, the Che k engine light came on. When I arrived at the dealership my battery rest turned into a full checkup. After some tests, they concluded the new battery was under voltage. With a vw battery back in the car they reset it and all was fine. They put my O’Reillys battery back in and I headed back to the store. When I arrived Cam was on duty. He listed patiently while I explained all of this to him. He went out in the below freezing weather with a really good attitude, verified the battery I had and checked for extra space for a larger battery. He went back in and found a larger gel battery that he believed would still fit, removed my old battery and installed the new one. He then stood out in the cold while I started the car and waited for all of the lights the reset. The car now appears to be running great. The service by Cam was stellar! Thank you very much for your great attitude and braving the 20 degree weather.”
“Bought the tires and scheduled the appointment online. Have done this for both of my vehicles. An hour wait for 4 new tires, I have no complaints.Service: Tires”
“Spoke with Bob on the phone, was very helpful from the start. Once I arrived he reviewed batteries options, installed the battery, and answered multiple questions. Only place in town that iinstalls the newer batteries with free installation. Very professional and knowledgeable. Thank you Bob!”