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“Great experience working with Cali yesterday at store #2839 (Harvard Park) to resolve a serious issue from another store. She was terrific, customer-focused, apologetic (even though the problem had nothing to do with her store) sincere, and funny. She's the reason my husband and I will keep shopping at this chain.”
10AM - 5:30PM
5471 Mayfield Rd, Lyndhurst
Shoe Stores
“My husband and I enjoyed our shopping experience with Linda. Her personality made me buy 2 pairs of shoes for his birthday and leave a google review. Thanks for the experience, the care, and the fun!”
“I went into Fleet Feet for my first pair of running shoes. I learned a lot of valuable information from the 3D scan that helped me find the right shoe for me. The staff were polite, knowledgeable, and easy to work with. Price points were reasonable. 10/10 would recommend, especially for someone new to running who needed a lot of guidance.”
“Very very very helpful and knowledgable people here. We can't remember her name, but the woman helping us was extremely patient, kind, and humorous. We didn't have a lot of experience with shopping for running shoes, and she helped us decide what was best for our feet and what would best help us with our goals. When we told her we had to leave soon to get to work, she was happy to wrap up the sale while still ensuring we were satisfied with our choices. We never felt rushed at all and left very satisfied!”
“Peace and Blessings, my name is Angie and I have been a devoted fan and customer of Fowler's since the 80's-90's and right now! The ladies have always greeted me with a warm welcome and made me feel oh so special. As if I am the only customer in the store. Renae & Tracey treat you like family. I can always, always find something, "Sexy Classy." I am guaranteed to be a showstopper when I step out in a Fowler's Fashion Masterpiece. Proud to know you ladies. God Bless you and Be Encouraged. Happy Mother's Day!”
“An excellent experience with Robbie Young. Robbie took the time to explain the product and quided me though the decision making, to buy the product that best fir my particular need.”
“The staff here are so attentive and helpful every time I visit. The store also has an excellent selection of products (especially petite scrub pants since I almost always need these regardless of the brand). Even though this location is not the closest to my home, this is my go to store for any necessary work scrubs or accessories.”
“Great boot repair service!! I am so happy with how my boots turned out! Fantastic job and also proper price range and expected time frame!…
I had my high-end custom Italian leather boots re-soled at Al Nola’s and they did an amazing job! When they were ready to be picked up, everything was very organized with my ticket information including the $50 deposit I made when I dropped them off. The man who greeted me at the counter, I believe his name was Freya (not totally sure), was very kind and polite! He gave my boots an additional fresh buff and shine before I left. Highly recommend!”
“I love this this small shop! They always have a fun selection of clothes including bell bottoms and overalls and other small trinkets and accessories. But the best part of all is their Birkenstock selection. If you are looking to buy unique Birkenstocks, they have basically every style and every color imaginable!”
“They have a "foot mapper" named Albert (digital foot reader/measurer) and the folks in this shop really know their stuff when it comes to proper footwear for your needs!!! You're a runner? You should 100% check them out for your next pair of running shoes!! I cannot speak highly enough about their knowledge and patience when working with you - top notch ??”
“Amy and her associates go above and beyond to accommodate every guest and make each person feel welcomed. They will go out of their way to help you find whatever you’re looking for and give you a personalized shopping experience. Highly recommend Amy’s Shoes & Apparel!”
“I went to Hibbett Sports to find some shoes for my 2 granddaughters and it was a great experience. The light skinned lady that assisted me today was very professional and persistent in her job. She also tried to find some shoes in my size. But unfortunately they didn't carry a size 13 or 14.And the cashier kushy. Was very nice and professional as well. I will return to the Hibbett Sports on e.116 th street again.”
“Kantina was wonderful and very helpful. I nearly gave up looking for comfortable work shoes, but she had more than enough options for me to try! She was awesome and a hilarious start to my day.”
“Everytime I go into the store I am always greeted with a smile or a hello which is nice the only thing I wish is that the polo section had more items but aside from that everything else is fine.”
“A fine gentleman by the name of jay made sure that I was properly seen too and went the extra mile to insure I would look amazing for my next event and was willing to not o my answer my questions but help direct me to the precise look I was going for 10/10 would give 7 stars if I could”
“I had a great experience here looking for a pair of supportive shoes to meet my specific needs! They listened to my needs and took the time to help me find the right pair. Will be coming back for any future needs!”
10AM - 7PM
25225 Cedar Rd, Lyndhurst
Shoe Stores
“The cap on my insulated water bottle was broken. When they could not replace it, they offer me full credit against the purchase of a similar to bottle.
I decided to try super glue first. Happily it worked.
Great customer service!”
“Welcomed as soon as I entered the store. Then was shown the new arrivals but limited to savings. These guys know their Craft. Keep up the Superior Customer Service.I definitely will be back!”
“My husband and I visited the store on 07/12/2023 after having just visited another local hat store that has also been around for many many years. This store is a stark contrast from our experience at the other business! Immediately, we were impressed with this store's appearance and the friendly greeting we received from Maelynn (?spelling) and one of the store owners! Maelynn was very knowledgeable about the various hat styles and was able to show us selections after my husband explained what he was looking for! He chose a hat he loves, I love it too, and love to see him in it! When we are back in our home town, we will be sure to visit them again and get hubby right!! Thanks Maelynn and team!!”
“Great store and even better employees. The workers always ask if you need help or a dressing room and are super personable. The after Christmas sale was 50% off already marked down prices. Their clothes are always a thicker high quality fabric. I found three nice tops for a total of $50. Great store with stylish clothes.”
“Very knowledgeable about foot and gait issues. They were able to provide solutions that greatly improved the outcome of advice I received from medical professionals in the field.”
10AM - 8PM
300 Park Ave, Shaker Heights
Shoe Stores
“This is a beautiful store! Miriam is the best! She is the sweetest lady and she will help you find anything you need! ❤️ This store is amazing and full of treasures!!! It is a great place to browse and a great place to buy gifts!!!❤️”
10AM - 7PM
24683 Cedar Rd, Lyndhurst
Shoe Stores
“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
“I’m very satisfied with my experience except the fact that every time I go to get the exact same boot at my closet store that they never have it in stock and have to travel at least 30 to 40 mins away to get my boots.”
10:30AM - 6:30PM
13511 Euclid Ave, East Cleveland
Shoe Stores
“To make a long story short…I work for AAA, and i served a member by the name of Stephon Fields (manager at Johnston and Murphy, Beachwood).He was just as respectful and kind then, as he was when he invited me to and serviced me at Johnston and Murphy today.I received some of the best customer service that i ever have, and my wife and I walked out satisfied with my purchase.Appreciate you brother!”
“I love the experience I had with the management here. Daniel and Richard helped me with everything I need. Also helped me with purchasing myself two new long boards and my one year old his first Pen board. They also went above and beyond by helping my box these items as well as my shoes because of the volume of things purchased so I could get them to my vehicle!Hands down one of the best stores I’ve shopped at!!!Ima truck driver and any time I’m in town I will definitely stop by to shop but more importantly I feel I made two new acquaintances!Congratulations to Daniel and his new wife hopefully they contact me while they are on their honeymoon in MIAMI so I can show them a few spots and help them have a great experience in my city like he did for me!Keep ya head up soldiers”
“Every time I go into this wonderful shop, I have the best experience maybe ever in a retail location. The service is spectacular and I've been able to select the perfect gifts for my wife and daughters with their staff's amazing expertise every single visit. Guys, if you're looking for outstanding gift ideas especially when it comes to women's cloths, there is no better place in Northeast Ohio. When my girls open the box from Haven, it's always an "oh wow" moment. Their location is an "oh wow" moment for me because I love visiting Chagrin Falls. It truly is the perfect store in the perfect location.”
“One of the sales associates went above and beyond to help me purchase an item and have it delivered in time. The clothes are very good quality and I’m in love!Will be returning again and again!”
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“First time at this location. Lots of choices for men, women, and kids. I have ordered online so I knew what DSW is, but the staff was awesome. Anthony, in particular was very professional and helpful on my visit. Customer service was over the top. Very appreciated. Highly recommend and I will definitely return.”