8:30AM - 5PM
26851 Miles Rd Suite 202, Warrensville Heights“Superb customer service and excellent quality. They made sure that we got what we needed even when we had a tight deadline to maintain. Special thanks to Chuck Collins for being very communicative during the entire process!”
“I had two small print jobs - 30 booklets with cover in color and black&white inside, and 64 certificates on heavier paper. I can't thank them enough. Excellent quality, timely communication and fast turnaround, coupled with reasonable prices. Can't go wrong here! Also, the booklet stapling was perfect - I had tried a different job somewhere else, and it was not.”
10AM - 6PM
5714 Mayfield Rd, Lyndhurst“I love this family owned business they are polite, timely, and offer expert advice on all your photo needs. I had am old picture restored here and it was great. I also appreciate they also have finger print services available also. It's my go to spot.”
8:30AM - 5:30PM
18 N Main St Floor 3, Chagrin Falls“The team did a phenomenal job on the business cards. Thank you so much. The customer service was outstanding and the price was unbeatable. I will refer you to all my contacts!”
8AM - 8PM
34320 Aurora Rd, Solon“I’d like to thank David for helping me out finding an international charger. Being an expat here, it is difficult to understand and find things. But, Dearest David, was so kind to work out of his way to help me out!! So kind and so helpful. I hope the company gives him a good raise not just a basic appraisal . Thank you David”
“We had issues trying to order a poster online. We called the store and Robert was so kind and walked us through it. We needed the sign as soon as possible and they didn't disappoint!When we arrived at store only 2 hours later Stephanie was also so kind and helpful. I give both of these employees a 10!!”
“We've shipped with Falls Pak & Ship a number of times, and are delighted that they're near our office. Excellent work. Thanks so much, Scott and team!”
7AM - 12AM
6270 SOM Ctr Rd, Solon“This shop is complete with everything you need in shipping and printing. You can track packages with their computers, or look up items. You can use their printers if you don't have one at home. The print shop is big and offers all kind of printing services. Need a box? Boxes come in all sizes and with decorations. Stop in to learn more.”
“Excellent customer care !! It’s pouring rain Today and I had to buy bulky and heavy items. The manager was kind enough to walk out in the pouring rain with me to help me bring my items to my car! Above and beyond is appreciated always thought I would shout out!”
“What a pleasant experience! Went there to get a paper notarized (boring, right?)and it felt like I ended up making a friend! Staff very friendly and helpful. This place is so much more than a postal service, with a range of services and retail gifts. I can’t wait to find a reason to go back!”
“Melissa was so incredibly sweet and understanding with my situation. I had printed a prayer card for my sister’s funeral services at a different location and I realized it wasn’t what my niece and I needed/wanted. (Totally MY mistake when I did the first order, not the other location’s) I was just an emotional mess when I came in to have them done again. And she was just so compassionate and sweet to me. I just can’t thank her enough. My second order is absolutely perfect. Sure, I’m still an emotional mess, but I feel better taking these new, beautiful cards with me to her services”
“The store was well organized and clean. The assistant asked what I needed when I walked in the door, escorted me to the self-serve large scanning equipment, and then to my surprise immediately proceeded to perform the 3 scanning jobs herself as I must have appeared unfamiliar with the machines. I really appreciated the young lady's assistance, and she didn't miss a beat as she occasionally stepped away to help other customers as needed. Her name was not on the receipt for my Saturday 3/16 visit at 3:36p, but I couldn't thank her enough for being professional, friendly, and knowledgeable about the proper scanning settings to make sure my architectural scans were legible and complete!”
9AM - 7PM
5950 Mayfield Rd, Mayfield Heights“I spoke with a GREAT! Customer Service Representative, at the printing desk- Elisha.She was friendly and professional with all the customers who needed her assistance.She is very knowledgeable, patient, friendly, and gave me additional information about labeling for a project, I am working on.She was encouraging in assisting me with a printing project. Elisha gave me the tools, to get me started, and convinced me to come in and have my printing done by Staples Printing and Marketing team.Elisha spoke in high regard, and confidently about the Printing and Marketing team, and their expertise.”
8AM - 6PM
34194 Aurora Rd, Solon“They took great care of me even though I came in stuck on a phone call with customer service. They were quick and efficient and I really appreciated how understanding they were! Great drop off process!”
9AM - 7PM
5138 Wilson Mills Rd, Richmond Heights“Hello my name is Jalene and I have been to the FedEx store on Richmond in the plaza where Dave's grocery store is, several times and I'm always impressed by the young people who work there that are so friendly and helpful. My most recent trip to the store there was a gentleman behind the register name Cassius and this young man went above and beyond the call of duty helping me find things on my phone that needed to be printed out with an order that I did not anticipate needing but he knew I needed it and I just wanted to publicly thank him.”
“I am so very satisfied with the quality and professionalism of this particular center. Super friendly and accommodating. I made a mistake with my online order and without hesitation they corrected it. Now that's excellent service. Thank you Heather!!”
8:30AM - 7PM
11459 Mayfield Rd, Cleveland“What sets them apart is their exceptional customer service. They take the time to understand your needs, offer expert advice, and make sure you're satisfied with their services. I've never had a single issue or complaint.???”
“SpeedPro has done several projects for us, most recently our van wrap. I never imagined how amazing it would look. And they completed it so quickly. While I was in the shop, I got plenty of ideas for our next projects! Thanks SpeedPro!”