“Superb Customer Service. Branch Manager Allen and his team go above and beyond to make sure you get the 10/10 experience. Anyone walking in left the location happy and satisfied. Would highly recommend this location!”
Open 24 hours
3570 Warrensville Center Rd #102b, Shaker Heights
Car Rental
“This was my first time traveling internationally from Thailand to Cleveland — nearly a 30-hour journey! Freedom2Go truly made my arrival so convenient. Although the reservation wasn’t confirmed instantly, their response was prompt and informative. As soon as I landed at 5:30 AM at Cleveland Airport, the driver was already waiting with a name tag, and the ride was smooth and pleasant. The vehicle was spotless and free of any unpleasant odors.
Thank you for your excellent service! I would definitely book with you again in the future.”
“The Jeep Grand Cherokee we rented drove like a dream. Since I don't have one it was like a week long test drive. I also had a delayed reaction to a time sensitive email that was quickly resolved. Will rent from them again.”
“Ron was very pleasant and helpful. He explained the details of my rental and made the process very easy. He was also there when I returned and checked me out. He made the process very easy and comfortable.”
“I rented a car from Enterprise at 760 Richmond Rd.
Vika Long provided the BEST customer service! Vika was WELCOMING, courteous, respectful & FRIENDLY! Vika made the renting process QUICK & EASY! I have never been serviced so QUICKLY!! I usually rent monthly car rentals from the airport. Because of Vika's GREAT SERVICE & FAST PACED check out process I will be only renting from THIS LOCATION moving forward!! I will also send ALL of my nursing peers to VIKA LONG for their summer car rentals!!”
8:00 AM - 11:30 AM
26671 Renaissance Pkwy, Cleveland
Car Rental
“Outstanding Leasing Experience – Best Deals & Next-Level Service!
I had the pleasure of leasing my vehicle through Shaker Auto Lease, and I couldn’t be more impressed. From the very start, their team was committed to finding me the absolute best deal. They went above and beyond, comparing all options, ensuring every detail was clear, and ultimately securing a lease that was perfect for my needs and budget.
What truly sets them apart, though, is their next-level customer service. They were incredibly responsive, patient, and always available to answer my questions or address any concerns. The process was smooth from start to finish, and I felt confident and well-informed every step of the way.
If you're looking for a leasing company that combines unbeatable deals with top-tier customer service, I highly recommend Shaker Auto Lease. They exceeded my expectations in every way!”
“Great service, great car. The only downside was the quote for 3 days when I had confirmed twice prior for 10 days. My 10 day rental was still honored, but it cost more than expected.”
“I highly recommend this place if you're in need of renting a vehicle or finance. Customer service is great they will help you. Moe, the owner, has great prices .”
“I cannot tell you how great Bruce was. He really went the extra mile. I was also very impressed with the auto; very clean inside and out. Not to mention, they tell you what they did with the car (if it needed any repairs) prior to putting it up for sale. I can't say enough great things about how I was treated by Bruce. Very honest and upfront. I highly recommend this place to anyone looking for a used car and someone who will be honest with you (I know this is the place I'll be looking in the future). Not to mention, the car I got was a great price.”
“I recently purchased a Joey scooter lift from another dealer, but it stopped functioning and I was worried I’d miss an important work event. Mobility Works got me in quickly, and discovered the lift had been installed incorrectly. Rather than charge me, they essentially honored the warranty on someone else’s work. You can tell they really care about their customers and I will be returning to them for all of my future mobility needs.”
“The young man running this location is efficient and pleasant to work with. Even when it's super busy and he's working alone, he maintains his professional manner and keeps things moving smoothly.”
“I rented from here twice in the last month, and both times were great. The employees are extremely nice, which is a breath of fresh air at a car rental agency. Today, the man behind the counter, Rahman (not sure if I spelled that right), went out of his way to help me out of a jam. I really appreciated it.”
“Vika Long said that rent Ford escaped, and it will take us to NYC in one tank. Unlike others, vika offered the right car with full transparency, which is what I loved.
When the sales person what they are selling and putting customer needs at first, I really appreciate that which is what Vika did.
Thank you”
“My experience with Avis Car Rental was excellent. I was extremely happy and very satisfied with my vehicle Rental and my overall experience with Avis. They are very professional and helpful. I would definitely do business with them again. I highly recommend them. Thank you Avis Car Rental team.”
“Thank you for getting us in and out, with a smile on your face the DAY before thanksgiving. I know these retail days are rough but girlfriend had us in and out first thing in the morning”
“Had a great experience with my rental but I had a question that I needed to talk to someone at the local branch and no one answers the phone there is no way to get in touch with somebody at the location which can be very frustrating to say the least”
“Jesus and the guy that worked with him today were very helpful even tho the store was swamped with customers they helped me and made sure I got a car before they closed. They definitely need a raise for there customer service skills”
“My experience with Avis/Budget in Solon was very positive. This is the third time renting here in the past two months and they have taken great care of me three times in a row. My cars have all been full of gas and very clean. I needed to extend my rental agreement by one day this last time and Tamika the manager called me back and said I might as well keep the car for 2 days instead of 1 as the price would be exactly the same. I would call this excellent customer service.”
“I've purchased my last few cars through diamond and words can't describe how awesome of an experience I've had. Brad, Alan, Josh, Greg and Mike are all phenomenal people and actually care about what they do. I won't go any where else. The service they provide is unlike any other!”