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August 2024 by Terry White
My phone has been blowing up all morning. I already made plans to stop in on a specific date with someone. Please get rid of the automated systems. No more calls, emails or text messages. Us customers will gladly come in when we can to talk to someone. Can't do anything else on the phone, not a whole lot can be done until we come the date planned. Thanks.
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August 2024 by Lesli Jenkins
I had been thinking about trading in my car for over a year. But when it finally left me on the side of the road again for the fourth time in three months, I was over it. I had rented a car a few days prior and it was a newer Sentra. I enjoyed driving it and I made an appointment with Shawn Huffman to see what they could do. It was an easy process and everyone was so nice. My appointment was at 3:30 and I was driving my new car by 5:15. Everyone was fantastic, from Shawn to Bruce in the Finance department to meeting Mr. Sims, it was a seamless and smooth process.
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July 2024 by Jim Robich
My first time buying from Sims. I was extremely happy with Zach. I told him what I would and wouldn't do. I was never pressured. Only took 3 hours and I was out. Had it not been for a misunderstanding on my part I would have been out of there alot faster
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June 2024 by Melissa Watson
I found out that my car needed a new transmission. I wasn’t going to put that much money into a 13-year-old vehicle so I stepped across to the sales area. Shawn was helpful but not pushy. I told him what I was looking for and what I needed in a sale. I’m very very pleased with my new Nissan kicks. Justin also very helpful and understanding some of the rebates and financing. Overall, a really good experience.
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June 2024 by Dennis Spencer
Zack was amazing. I leased a vehicle from another dealer in the area who refused to allow me to buy out the lease. Zack was patient and understanding and listened. I appreciate all the effort he provided in helping me get this done.
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June 2024 by Rhondia Burt
Donovan is an excellent sells person. He is very knowledgeable and helpful. I am very satisfied with my purchase.
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June 2024 by Rhonda Walters
In and out quickly for service
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June 2024 by David Goldner
The dealership is awesome, Steve Devorich is an Amazing person and sales man.
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May 2024 by Andrew Stillwagon
Needed a alignment last minute. Called service and they got me right in.
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May 2024 by Angela Kosmo
Honest and trustworthy dealership. They truly know how customer service works and make that a priority. I also can't say enough about Steve, he has worked with me on my last two vehicles. I would highly recommend speaking to him if you are looking for a vehicle. He was very honest and upfront with me. I got turned upside down on my milage from a lease and they worked with me to get me into a new car without paying all of the extra money that technically I owed. Will definitely return when it's time to purchase another.
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May 2024 by Leanne Parks
Shawn did an excellent job! This is the second vehicle I have purchased from him. He made the purchasing experience pleasurable. Awesome job Shawn!
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April 2024 by Shiner Josh
This was a very smooth experience. Zach performed well and explained everything in detail.
We purchased a new Nissan Frontier pro 4x. The price was better than the other dealers.
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April 2024 by Steve Devorich
Great experience
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April 2024 by Alyssa Walker
Shawn was great!
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March 2024 by Lori Binion
This place is a joke. My 81 year old mother had 850 plus credit. She purchased a car from here in 17 and has always banked thru 717. She hit a deer this year and went back to get another vehicle. From them. We asked about going back through 717 and Ron in financial said Northwest had a cheaper interest rate. Which was a lie so I called Ron Edward’s.. he said to go to 717 pay off Northwest. When it’s Ron in the financial office fault because he made us go with someone that the interest-rate was 9.2 at 717. It’s only 7.6 please be aware before purchasing a vehicle from them because they’re out for their selves and not the customer!!!! I’ve called the number on here that is supposedly the owner. Still no reply.
