Sims Buick-GMC in Warren, OH, is known for its friendly customer care and great service. Located near downtown Warren, the dealership is easy to find for customers from Youngstown and Newton Falls. They offer a wide selection of new and used vehicles, along with competitive prices and the "110% Price Guarantee." Customers appreciate the pleasant service personnel who clearly explain procedures and provide prompt follow-up. Many have had excellent experiences working with staff like Zachary M., who is professional and responsive, even on his day off. Valet services and convenient appointment scheduling are also highlighted as positive features. The dealership’s service department received mixed reviews—some customers praised the professionalism and responsiveness, while others experienced issues with paint protection and interior protection, requiring additional visits. Many customers feel valued, especially women, as staff like Dave Harries treat them with respect, helping them find the right vehicle and providing helpful post-sale support. Overall, Sims Buick-GMC is recognized for its friendly atmosphere and commitment to customer satisfaction, making it a popular choice for those seeking quality vehicles and attentive service.
Best experience with our salesperson, Shawne. Highly recommend! Thanks for a great buying experience
December 2025
Came in needing a car ASAP! Christopher was able to get me in a greya vehicle and fed me lunch!! Awesome service definitely will recommend and be back for my next vehicle purchase!!!
December 2025
Chris Blevins was fantastic. Very happy with the patience and the process. Hope to be a long time customer.
