Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including tire changes, battery installation, brake work, and alignments. Reviews highlight that the team is professional, knowledgeable, efficient, and customer-oriented. Multiple customers report being repeat clients who feel safe and secure after services are performed correctly and without rush. The business demonstrates a commitment to rectifying any problems, with management stepping in to ensure customer satisfaction. Staff are described as attentive, helpful, and kind, turning negative experiences into positive ones. Customers express gratitude and state they will definitely return for their vehicle needs, citing excellent customer service and expert technicians who do a great job.
RJ at the Elm Rd Monroe worked on my brakes and actually went to get parts from Auto Zone because he would have to order my brake parts! Went out of his way to help! Even stayed after they closed to finish up!Thanks all!
July 2025
RJ & Donny saved my car! they turned my negative into a positive and I am extremely grateful for these guys !! they were attentive, knowledgeable , & helpful. they rock and they are truly about ‘customer service’ THANK YALL!!!
July 2025
Had a tire problem and they took care of me tremendously! Kudos for hiring smart workers who care
