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March 2024 by Christen McNally
Just had our BEAUTIFUL comfy furniture delivered today! The 2 delivery guys were wonderful. Very careful and considerate of our furniture and our home. Very friendly and professional. Alyssa that helped us at the store was beyond patient with me and so helpful. Absolutely loved our experiences with Levin. Highly recommend and will definitely shop there first every time.
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March 2024 by Mike Seachman
Very rude people. Wanted me to sign for something I didn’t even see yet (free of any damages). Then proceeded to tell me if they opened the box they wouldn’t even help to put back in box. Although the guys in the back were very helpful and did re-box and load in my vehicle. Won’t shop there again though.
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March 2024 by Josie Bumbico
Nice selction and prices! Staff was So helpful! Definitely recommend Levin!
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March 2024 by Jessica Wichryk
They were super understanding of having a family running around while trying to shop for new funiture. Hector was an excellent sales person and met our needs very professionally. I found exactly what I was looking for and was very satisfied.
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March 2024 by Carol Young
I recently bought a sofa, two chairs and an ottoman from Levin in Niles. My husband and I picked them up from the store and upon arriving home, we discovered that there was a 2-inch rip on the back of the sofa. When I called the manager she said the only thing they could do is give me a $50 credit. This couch was $800. Usually a damaged or floor model look at least a 10% discount. I'm very disappointed and will not purchase from Levin again.
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March 2024 by tom kuhn
Good pricing and service
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March 2024 by Sharyn Goblinger
Alyssa was very helpful. She knew exactly what I was wanting, and found it for me. Ordered a lift top coffee table and 2 end tables. Picked up a $300 picture for $9.99. Getting the store ready for new merch.
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February 2024 by Darlene Pennington
Meg was excellent and helped me to find a new sofa. She gets a 5 out of 5.When they came to deliver the couch on January 13, they hit my car. I am completely dissatisfied with how they have handled this. I asked to not have to pay for the delivery and another $100 off as I had to miss work and travel to get the estimate and work with their insurance company. The inconvenience of dealing with this repair should have been enough for them to take care of my request. I was told that not paying for the delivery charge seemed reasonable. I have left three messages and sent and email with no response. It is now February 17 no one will return my phone call or help me. This is completely dissatisfying. They were completely at fault as my car was just parked in my driveway with no one even in it.
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February 2024 by Aleks Krysa
Nice furniture store with great selection and friendly staff.
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February 2024 by Roy Davis
Found exactly what we were looking for at a great price. Sales person was friendly and very helpful.
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February 2024 by jack scott
Always a good experience working with Alissa! She is the main reason we keep coming back I always recommend asking for her!
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February 2024 by Michele Lumpp
Alissa was a great person to work with! We liked that we didn’t feel any pressure. She was very knowledgeable and answered all our questions!
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February 2024 by Chris A Byler
Great Service!
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November 2023 by Diann
As soon as we walked in we were greeted by an enthusiastic, helpful and kind employee. We were able to pick out a wonderful living room suite and a new king mattress set as the selection is great. The furniture was delivered promptly by two courteous guys that set it up and the old mattress was hauled away for us too and at no cost. I contacted the owner, Mr. Morgan, because I had some questions and he got back to me expediently which I deeply appreciated. Five ⭐ business!
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October 2023 by Keith Dalziel
The salesman Hector was professional and got us everything we were looking for at a fantastic price. We took advantage of the 12 months same as cash. Just thrilled with the quality and look of our new sectional couch.
