Internet Service Providers in Warren, OH

“So, though I did not have a great experience with customer service on the phone, when we went to the store to drop off the cable boxes, we had a great experience.
There was not a line, so we were immediately attended to. Our customer service rep was amazing, quickly addressing our issue (getting a better priced plan) and getting taking in the cable boxes.
My only complaint is there isn't a store closer to Youngstown, but the rep informed us they had too many thefts and run ins with riff raff, so they had to close the Youngstown store.”

“Initially had trouble getting in touch with this company but have since talked to them. They are very friendly and I am looking forward to when they can provide internet service to my house.”

“Went to this location because another store had called here to try and find me a compatible SIM card when mine suddenly stopped working and their store didn't have any in stock. I recognized David when I walked in because he is the same person I spoke to on multiple other occasions at various locations when I was unsure about switching and had countless questions. He was always very patient, knowledgeable, and extremely helpful. On this visit, David spent a lengthy amount of time on the phone with customer service determined to get my phone working again, even when customer service became extremly difficult (more than once). David held his composure and remained calm. His customer service skills and professionalism went above and beyond, exceeding my expectations. Even though, he was unable to resolve my SIM card issue, it wasn't for lack of trying. A day later, I received a new SIM card by mail and my phone is back working. Leaving At&t was the best decision I could have made, I am extremely pleased with the service I have received from Boost so far.”