“Edit; people are a lot friendlier here now :)
I was at the Menards on 2015 Walmart Dr, Warren OH 44483. I was met with a rude customer service representative BETHANY
an older woman with blond highlights. I came in about a return or exchange on behalf of a stake light I had purchased from them but lost the box and receipt for it. She said she couldn't find the SKU and implied I did not purchase from there and that I was mistaken. I went to where I had bought the light from in the light area and found where it was sold, the SKU and sale price. She was too lazy to do her job and she just wanted me gone and out of the store so she wouldn't deal with me. When I went back to the customer service desk with the SKU information she came up to me and said "There is nothing I can do for you." When I told her I found the SKU she said "Well you're going to have to wait for me then". She was very rude and unprofessional, I ended up doing the return with a very nice girl named Emily with natural red hair. I spoke the the manager of this Menards and she said she will do more training. But I am appalled at how this woman treated me as if I was stupid and a nuisance. I would like for her to be fired because if that's how she is going to treat me that is how she treats other guests and if that's the case she should not be in customer service. I will continue to complain until she is fired.
DO NOT SHOP HERE UNTIL THEY HAVE CHANGED THEIR STAFF!!!”
“I love this store it's great for all your animal loving needs. It also carries country home decor, hardware and gardening supplies. The staff are very friendly and helpful. Tractor supply also has a rewards program with discounts email to you. The pricing is comparable to other competitors. If you just like to browse a store with all the modern country conveniences and newest pet supplies and toys this is your store.”
“Lowes has just about everything imaginable for your home and garden. This location was very well stocked. If you want to have an award winning lawn and garden this summer, check them out.”
“April in the paint department helped me match a color that multiple people at different stores including this one failed to do. She knows how to use the machines in her department correctly and that saves your store thousands of dollars. She should get a raise ?”
“April in the paint department helped me match a color that multiple people at different stores including this one failed to do. She knows how to use the machines in her department correctly and that saves your store thousands of dollars. She should get a raise ?”
“Superior customer service, extremely helpful and knowledgeable. We ordered kitchen cabinets. There was one problem with the order and Tim was quick to help correct it and we cannot say enough about how amazing the whole process was ( purchase and correction). Everyone we encountered was extremely professional and helpful. Wonderful people!”