-
January 2024 by michael Steven
I had a horrible experience, paid for an oil change, but couldn’t get them to honor any kind of fair customer service- at least one guy in particular) here’s what happened- the next time I came back for another oil change they told me the last person that did it left the oil filter housing on too tight and they couldn’t get it off without possibly breaking it and i explained they are the ones who had it last lol evidently he didn’t realize that (and the guy didn’t argue over it that first time in person, but he did argue over his own words about a month later) so they said id have to schedule it to be done so they could finish their work and change my oil filter. I missed a scheduled appointment and later tried to reschedule and he was completely rude about it with me and seemed to hold a grudge ever since over it- (very immature, petty, unprofessional and inappropriate to do to a loyal customer) and he even later tried to say if they broke the part that THEY PUT ON TOO TIGHT then I would be liable for their mistake. Well that doesn’t exactly sound like fair customer service to me, how about you? Well after I came in person and explained this the guy told me he would just “write something in the computer saying they couldn’t do my oil changes anymore” - how ridiculous is that!? It was laughable. So when you make a mistake and tell the customer they’re liable for your work fixing it does that make any sense? I think anyone reasonable would say no not at all and he is liable for the work he did on my car. Period. Why wouldn’t you have a warranty on your own work? Im going to find the name of the guy who did that work (i still have receipts and I’ll post the pictures) and later edit this and include his name. There aren’t many places I get such bad customer service that I recommend NOT going but this is one. In the end they left me with less than what i paid for and I STILL have to find someone to fix THEIR work and still get my oil changed, does that sound FAIR to you? Good luck if you want treated fair and expect good customer service.
-
December 2023 by BOB BOWEN
Staff is very friendly. Was able to make an appointment quickly. The work was top notch and the prices reasonable. One thing that impressed me was that they seem to sincerely care about taking care of the customer which is something that is missing in a lot of businesses in today's world
-
December 2023 by tiffany ross
Always fast and great service. Wouldn't take my vehicles any other place but here.
-
November 2023 by Rippedj
Over priced a small job by at least $100.
-
September 2023 by Isis D
Friendly, honest, and fast. These folks will get your car in as soon as they can and get you repaired safely back on the road at a very fair price. They communicate what they are doing what needs done and costs. Honorable people all around. That's hard to find nowadays. Go here.
-
July 2023 by Wandering Bricklayer
Honest, reliable business. Been going here for 35 years
-
July 2023 by Don Lord
The best customer experience experience ?.
-
November 2022 by Rich Meikle
Great shop, very professional even the chubby fella Chip.
-
August 2022 by Michael Burns
Quick turnaround time, excellent communication of what repairs were needed, fair pricing, and overall great service.Services: Auto engine diagnostic
-
June 2022 by UniqueSam360 !
They thought they found the noise in my car. They didn't. But when they couldn't get my unique cars part they did refer me to someone else.But that someone couldn't help me either.But they were honest and trustworthy.
-
December 2021 by john Canty jr (JC)
These guys are awesome. This was my second visit for oil change. Never a long wait time. I didn't have an appointment but they got me right in. Very professional and courteous. I like this shop also because they report work done to Carfax.Service: General repairs & maintenance
-
November 2021 by Gregory Bass
Personable, friendly staff. Had me in and out before I got 3 pages read in my book. Courteous, convenient, close by!
-
October 2021 by Roaming Rindi
My family has trusted them with their vehicles for years, they have never steered us wrong??
-
March 2021 by Freida Beavers
Wonderful people quality service everytime honest and fair
-
March 2021 by Joe Gillis
Excellent service, great atmosphere, unbeatable prices. I won't go anywhere else