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April 2023 by Nancy W.
My garage door spring broke on a Friday afternoon. I wasn't able to get my car out of the garage for a doctor appointment. I called around and most places said, it would be a few days before they could do a service call. I called Northwood Door, and they arrived in less than two hours. The repair was made in about an hour. Great company to do business with! I'll call them again when I replace my doors.
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December 2022 by Eric Stager
Didn’t do what they said they would do and took my money. Had them out 3 times to service a garage door that was sticking and popping violently. After still not resolving they decided to refuse service to me. All I wanted was my door fixed. Doesn’t care about customer satisfaction.
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December 2022 by Robert M
A fantastic company to do business with. Quick and prompt quoting, excellent products and customer service that counts. From the first contact with Sue Ann through the installation, a top grade for satisfaction. With the current supply chain issues, I still received my install in a reasonable time for custom doors. Though the installers encountered many obstacles with the construction, they worked continuously without complaint from morning till 9:30 at night, to insure my car would be inside on a cold December night. I cant possibly think of more to ask.
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October 2022 by Matt Bruning
Scheduling my doors to be hung was easy and pleasant. Waited 3 and a half weeks for the soonest date. Technician arrived and was very rude to my wife asking how I expected him to do the job by himself even though i gave the office all the proper information. I was originally quoted $120 an hour and told they werent sure how long it would take for 2 doors and i said no problem. Thetech also complained when he called me that there was a table and some kids toys in the way and that he refused to slide them out of his way. I then told him for $120 an hour it shouldnt be an issue. He didnt like that so i told him to leave. 2 hours later the office called and said they wanted to step away from the job with no explanation and didnt ask me what happened. Very unprofesional and a waste of my time.
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October 2022 by Carol Newton
Have used Northwood Door several times and they are always quick to reply and their prices are very reasonable. Would definitely recommend for any garage door repair.
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February 2021 by Jack Romstadt
Used them twice in two weeks and was pleased with service!
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October 2020 by Kim S
Another positive experience with Northwood Door! Everyone was professional and friendly and job was done quickly. I will most definitely recommend! No website or fb page - a very minor inconvenience but it would be nice.
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September 2020 by Joe Nickel
I received incredible customer service and the finished product was even better. So glad I found Joe and his team. Thank you!
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September 2020 by Marc Brode
Worked there, great people!
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August 2020 by Denise McCroskey
I've used Northwood Door many times on many jobs. They always give me quick service, good service, accurate service and fair pricing.You can't ask for more!
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July 2020 by Steve Myers
I was scheduled to have a new opener installed. Josh inspected after I told him of the problems with the opener. He made a few adjustments and it was running much smoother. I appreciated his honesty when he said the opener was fine and did not need a new one, but he would replace if I really wanted him to. I have had work done by Northwood Door in the past and they do a great job . I will continue to use them as any needs arise. Thank you Northwood Door!
