Rite Aid has received positive feedback from its customers, highlighting the exceptional service provided by the staff at the Wadsworth location. Many have been loyal customers for over a decade, choosing to travel 20 minutes rather than visit closer pharmacies due to the kindness and professionalism of the employees. Customers appreciate the pharmacy team for their helpfulness, especially during challenging times, such as dealing with prescription issues after surgeries. The staff is described as friendly, compassionate, and always willing to assist, greeting customers with smiles and offering help when needed. One memorable incident involved a staff member who resolved a medication mix-up quickly, showcasing the team's dedication to customer care. Additionally, the employees have been praised for their ability to explain processes clearly, making the experience less stressful for customers managing prescriptions and insurance. A noteworthy act of kindness was when an employee paid the difference for a customer's prescription when they were short on cash. Overall, Rite Aid is recognized for its hard-working staff, who are committed to serving the community and making a positive impact on their customers’ lives.
They do a nice job with medications and are accurate. The drive through is helpful for picking up meds.
June 2022
I was short a few dollars getting my prescriptions filled and one of the workers went above and beyond and paid the difference out of her own pocket. Also the staff has always been friendly since I started going there. I would definitely recommend!
August 2021
My family and I have been customers for over 20 years. The pharmacy is great. Jessica and Amanda are excellent at what they do. The techs and staff all know me by name. The front staff is excellent as well. Jane and Janet are always extremely helpful. I would not hesitate for a second to recommend the wadsworth store and... read full comment
