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March 2024 by Duane Wilde
Had an unexpected flat tire 2.5 hours away from home and found myself at NTB, hoping for a quick fix to get back on the road. Despite it being a busy day, Jerry at NTB went above and beyond to assist us. He managed to get our tire fixed in a very timely manner, showcasing not only his professionalism but also a genuine willingness to help out. It's refreshing to see such dedication to customer service, reminding us that there are still people out there who go the extra mile for others. Huge thanks to Jerry and the NTB team for their exceptional service and for getting me and my family home safe!
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March 2024 by Beki B.
Ed was a fantastic help with my service needs, he explained some of the things I was unfamiliar with in simplier terms. He also took the time to make sure I was able to stay within my budget in regards to what was necessary to fix right away and what could wait. I truly appreciated all his help, thanks again!!
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March 2024 by Melissa Stickel
My pleasant experience started the second I walked through the door. Everyone that I spoke with was very nice and quite knowledgeable of the ins and outs of my car and the total didn’t break the bank. I will definitely be recommending this shop to my friends and family.
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January 2024 by Ashley H.
I am from out of town and here for work and last week I went to leave for work, and my car wouldn't start. I ended up having my car towed to NTB, and they were great! They were quick to diagnose the issue (battery was dead dead after super cold temps) and quick to fix the problem and get me out the door! Super nice guys. I would definitely recommend this shop to anyone!
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December 2023 by michelle rittenour
Went in because I had a slow leak in my back passenger tire. I was immediately greeted by the manager Jerry. , explained to him my problem. He immediately assigned Tj the job of fixing my car. Within 25 minutes tj came back in and handed me the sc6he removed from my tire and went back out to finish repairing the tire. About 10 minutes and he was done. He topped all my fluids off, checked the tire pressure in all the tires. This was my first time ever going to this location and I will definitely be back. These guys are very helpful, kind, fast, and knowledgeable. I highly recommend them. I know I'll be back to see them next time one of my vehicles need something. Keep up the great service guys!
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December 2023 by Andrew Shaw
I was on a quest to smack off my trailer hitch on my wife’s car to get it washed at the local car wash, hammerless, I thought to stop over at the ole NTB see what I would have to pay for these folks to give the hitch a talkin to. When I had asked the compensation for a tech to do such things, a wager was presented. Ed the store manager asked in a cool manner “ you know what I’ll charge you for something like that? A Google review, a 5star review” with a statement like that, the only thing left to do was to make it a deal by the shaking of hands. The hitch is off, task completed with a few strikes from chris(the techs) hammer. The day came to a calm sense of completion. Thank you.
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December 2023 by Douglas Kulow
Sent my daughter to buy 4 new tires. I had researched well and selected tires with help of staff member therein. Was told the cost. When she arrived home the cost was over $200 more than what I had been orally told it was to be. Why? Add-on charges for literally every installation process including balancing and totally unnecessary replacement of valve stems. They charged extra for warranty. This was clearly because it was a young female customer.
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November 2023 by Eric Wyles
We took our son's car in for new tires before he headed back to the Navy base in Virginia and they got 4 new tires on super quick, and they gave him the Military discount on top of the instant promotions going on with the tires. Very satisfied with the service we received.
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November 2023 by michael forshee
Jason and Ed were very knowledgeable and helpful with the en”tire” process start to finish! They kept me in my budget and set me up with 4 new BFG tires!! Thanks you guys!! Highly recommend!!
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October 2023 by SHERRY DIAMOND
Service is excellent! Also wanted to say what a great personality Ed has, very helpful with getting tires on my car. Ed is a very good asset to the company and will diffently return as long as he is the person that takes care of me.
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October 2023 by Erin Veverka
Ntb in Wadsworth did a fantastic job on replacing 4 tires and an alignment on my Jeep. They were able to get us in same day and got the job done quickly and efficiently! The staff was pleasant and the business was very clean. Would recommend and will be returning for future services.
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October 2023 by Hay Colt
Jason, made it easy and quick to find the best tires for my vehicle. Even informed me on how to take the best care of my tires and get the most out of them. Would highly recommend to anyone for the care of your car!
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October 2023 by Melissa Weimer
Manager at this location was very kind and knowledgeable! They did a great job and thoroughly explained what was needed now and what could wait. I'll definitely be returning!
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October 2023 by Colt Mullins
Just had my breaks and tires replaced at NTB, Jason made the best decisions for my cars tires to give them the best tire life. Ed was also very informative and helpful with giving me tips on my cars overall health and how to maintain it.
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October 2023 by james heath
Always a great experience and awesome service. Thank you guys!
