The Home Depot is a good and consistent store, offering competitive prices and products. It is a favorite go-to place for home repair and projects. The Home Services are the top choice for installation, replacement, and repair in the area. Customer service is often excellent, with staff described as helpful, kind, and respectful, sometimes going above and beyond. Staff are generally available for help, though aisle staff can at times be hard to find. The store is set up like others, with a limited variety on some things and too much variety on others. A common note is the push toward self-checkouts, where bar code scanners are helpful, though some customers miss full service. Getting started with services is easy, with free consultations available in store or by phone.
From my experience in the fairlawn store, the home Depot is far more concerned about the customers than their competitor Lowes
May 2024
This Hope Depot is a good store and is set up like all the others. They are very consistent and their prices and products are competitive with other big box home improvement stores.
May 2024
05/01/2024 I was shopping in store and at the cash register the cashier AUDREY… was so kind, respectful, thanks for shopping at this store.. was a nice experience.I’m working in Medina close to other HD but I’m shopping here bc of respectful peoples Thanks
