Giant Eagle Pharmacy consistently provides good customer service with a staff described as always kind, helpful, super helpful, and informative. Reviews highlight positive experiences over many years, with the pharmacy team making the process easier by checking for multiple family prescriptions. Staff members are noted for being friendly, going above and beyond to address concerns, and even offering treats for pets. The pharmacy efficiently fills prescriptions from both doctors and vets, often with quick turnaround times confirmed by text. While some reviews mention that the drive-thru is not always open and note the location can seem understaffed, leading to occasional waits, the overall sentiment is highly positive. Many customers express gratitude and consider switching to this pharmacy a significant improvement, rating it highly for its reliable and caring service.
The staff are friendly and efficient in spite of being extremely busy. They go out of their way to find ways to discount prescription costs.
November 2024
The staff is always kind and helpful to me and my family. Never had negative experiences here and I have been using for years.
August 2024
Always have a good experience here. With having my mom and my mother in law getting prescriptions here plus my husband and I they always check to see if anyone else has anything ready. Which makes my life a little easier. I am so grateful. Thank you all!
