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March 2024 by James Wilson
Open until 10pm means being open until 10pm. Walked in at 9:45pm to purchase one item. All the employees were congregating at the front. Lights were off in half the store. One employee, I overheard, stated "looks like we have a customer, we won't be leaving anytime soon". You lost me as a customer.
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January 2024 by Reid Henshaw
The worst pharmacy I've ever dealt with! If you have options, don't come here! I am SO TIRED of getting screwed over by them!
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January 2024 by S S
I use this location frequently and like it. Last week 2 clerks by photo and the register were talking a lgbtq topic in a judgmental way. I would hope staff is educated to keep their personal opinions to themselves . I personally don’t tolerate hate or judging. I will come in again I think we all make mistakes. If I hear it again it would be my last time
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January 2024 by Dee Bee
There is an individual who works in the pharmacy department who needs to learn basic customer service practices. The person is surly, rude, unhelpful, and lacks basic manners like "please" and "thank you". Many clientele are older, and if this person doesn't like that, work elsewhere. And I did call the 1-800 number. A free monitor was offered to me and when I said why I was calling, she informed me it was their medical line and she'd transfer me to the right dept. She promptly dropped the call. Guess I'll go to mail order from now on. Sad.
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December 2023 by Athena Knight
My mother gets most of her prescriptions filled here and uses goodrx… most of the time the staff will adjust the price that it should be with no problem ? But lately it seems like when they see me walking up to the counter their body language instantly changes and I’m getting eye rolls. The price difference is not just a few dollars. They are running her insurance instead of good rx. And it seems as if me saving my mother money on her prescriptions (by asking for them to use her goodrx) is a huge inconvenience and bother to them. My mother is very sick with stage 4 breast cancer metastasized to bones and in respiratory failure. Just one of her meds (chemo) is $17,000.00 a month. No it doesn’t get filled with you guys. But I’m saying all this to say this… kindness is free. All I’m trying to do is pick up her meds at the right price and go about my day ??♀️ I get that some customers can be rude especially around the holidays (and ruin y’all’s day) but this started a couple months before that. I’m not asking for special treatment. But maybe think twice before rolling your eyes and laughing under your breath to the associate who got stuck with me. I have never been aggressive or rude. And to be fair it’s not all of the pharmacy staff, just 2 of them. Just be kind ?
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September 2023 by Danielle Rankin
Got a text at 1:15pm that my prescription was ready. Was in there about 5:30 PM to pick it up. well it’ll be a few minutes for us to mix it. I said ok and I asked them if they were able to flavor it so that my son will take it. They said that’ll be fine, stood there for like five minutes my kids having a meltdown because his ear hurts and he doesn’t feel good and he starts screaming and the lady behind the counter just glares at us and I ask her. Hey, is the prescription ready yet Since I got a text at 1:15 saying it was ready and she looks at me and she looks at the pharmacist and she looks at him with a smirk about it and then proceeds to come out and goes oh it’ll be a extra charge 2.99 for us to flavor it so since I had said some thing, so now they’re gonna charge me an extra 2.99 for them to flavor it. Why wasn’t that told to me sooner when I had asked them to flavor it before. So then I had to charge my card again to pay for the 2.99, now had they told me that before I would’ve had any problem, but I think they were just trying to make a point. I use this drug Mart because it’s convenient for me since it’s two minutes from my house. I’ll start going elsewhere. Were they actually come to the drive Thur window. Very stressful and frustrating.
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June 2023 by Paula Sullen
Every single time I use this pharmacy, drive thru or walking inside the store, I wait at the very least 20 minutes. It seems as if nobody knows what is going on. Often the reason that I come here is for a prescription for my sick child who then has to sit and wait while not feeling well. In the drive thru I repeatedly have to hit the call button after waiting 20 minutes and it's like they didn't even know I was here even though it is the same person that I talked to in the first place and have already given all of my information to, they need it again, like I just got here. It's absolutely ridiculous.
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September 2022 by Tru BushDr (Tru thaHOPEdealer)
Alotta people complaining about the store being outdated .. but the service was too notch. This was the ONLY pharmacy that filled my script and didn't give me a single problem.Job well done! Keep up the GREAT work ?
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July 2022 by Josh
The staff here is always very helpful. I'd like to in particular thank Victoria, she is almost always working the cash registrar when I'm there. She is always so kind to everyone! This is a great place to stop when you only need a few things and don't want to deal with a bigger store.
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June 2022 by Alexander McKnight
Went here to enroll with their courtesy card and omg, the lady was so beyond nice and friendly!
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May 2022 by Tru BushDr
Alotta people complaining about the store being outdated .. but the service was too notch. This was the ONLY pharmacy that filled my script and didn't give me a single problem.Job well done! Keep up the GREAT work ?
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January 2022 by Judy Mcdonnell
Had my prescriptions rolled over to Wadsworth drugmart, the staff were pleasant, friendly. And a shoutout to goodrx. What a savings. Thanks to the employees. See you next time.
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December 2021 by Christy Gosen
I was in this store last night and bought two Covid 19 home testing kits. I went back this morning to see if they had any left to test my employees and the man at the first register told me they haven't had any since Friday and those sold out in an hour. I told him I was just in last night and bought two so they must of sold them all last night. He called me a liar! and said they never had any. There was a lady standing behind him who confirmed his nasty remarks and sent me on my way. I was very offended. That was not necessary. This is not how you treat customers.
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December 2021 by Marcel van den Bosch
Very fast prescription refill and the prices are the best.
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November 2021 by Michael. J. Monda
They claim to save you the run around! I received my shot HERE, for the pandemic we all are facing. I wish they out the Johnson & Johnson shot! To save me the run around! I travel alot, and driving sometimes 50 miles out of the area. One shot would have been "best"!
