Discount Drug Mart is a store with a variety of products that is very clean and organized well. Many customers have used this location for decades, calling it their favorite place to shop and get prescriptions. The pharmacists are frequently described as the absolute best, totally knowledgeable, friendly, and helpful, having gone the extra mile during unforeseeable issues. The pharmacy service is considered top notch by some, with praise for filling scripts without a single problem. Over all, many employees are pleasant and very helpful. However, experiences can vary. Sometimes there is a long wait for pharmacy service. A few reviews mention negative interactions with specific pharmacy staff, describing some individuals as surly, rude, and unhelpful, with poor customer service practices like eye rolls and inconvenient attitudes, particularly when adjusting prices for savings programs. While most staff are kind, these instances highlight that kindness is not always consistently shown by every employee. Despite some complaints, many customers express gratitude and encourage the store to keep up the great work.
