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August 2024 by Steve Ruque
Fantastic family owned business. Wadsworth is lucky to have them for decades. Great people and awesome customer service.
Took in my Honda Accord this week and was shown all the tire options and explained the benefits of each. Very detailed and knowledgeable staff. Highly recommended!!
Update 7/26/24.
This business is top notch. I had a valve stem break on one of my tires which can happen. They took me in the first day I found a leak and took care of me in less than 30 minutes.
Great people. Down to earth. Very fair prices and unbelievably great service.
You will feel fortunate finding them to handle your tire needs for sure
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July 2024 by keith hurley
As a mechanic for 10 years this place still surprised me today. Guy refused to do a used set of 4 tires due to frame rot. It's northeast Ohio. Clearly there's gonna be frame rot on vehicles. Don't like it? Move your business to Florida or Georgia. I'd give them zero stars for effort, 1 star for professionalism, 1 star for the used tires I did purchase. Overall 1 star. Ps Katz tires got me rolling in 20 mins for 100 bucks.
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May 2024 by Marie Brammer
Absolutely love this family owned shop !!! Always straightforward and fair !! Swung by yesterday late afternoon to see if they could they could help with a two car issue.... and boom.... both vehicles will be Done THIS MORNING.!! . ONE WITH A GREAT SET OF NEW TIRES, AND ONE WITH THE SNOW TIRES swapped out !! Our family goes no where else !! Kudos to being an American owned business, and treating your customers fairly!!!
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April 2024 by Wendy Hughes
Had a unexpected emergency with one of my tires. Steve came to my rescue and had me up and back on the road within 30 minutes. Thats what i call excellent service. I would highly recommend if you have a problem give them the business. They are local and have been at that location for 42 years. Price was fair, no pressure and just nice people to deal with.
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January 2024 by cbev599
Called in, treated poorly. Gentlemen on the phone was condescending... will gladly go elsewhere.
Glad I did go elsewhere, drove no more than 5 min down the road and was greeted with exceptional customer service... truly a way of keeping "loyal" customers. This reply from the company to this review is the PRIME example of how not to do business... what a joke.
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January 2024 by Bradley Poder
Owner of the place is rude. Would not recommend.
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January 2024 by Randi Nicole
I’ve been bringing all of my cars here since I got my first one in 2018, absolutely love this place! They’ve always kept me on the road with quick service and fair prices. I always recommend this place to anybody with car troubles, and refuse to take any of my cars anywhere else! This place is the best. They don’t try to upsell you anything you don’t need either like most places. Very upfront with prices and work being done
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December 2023 by Brittney Samaco
I called this place to see if they had any used tires for my car. The man said do I want new or used. I said used and he said we have a couple used tires the old man said it was $20 plus tire disposal etc. I get here and the old man said $49.99 I said didn't you tell me on the phone is was 20 plus disposal. The old man said ohh nooo I didn't say 20 I said 40. How come I called all around and remembered this man saying 20 plus the disposal. Will not be returning was an emergency situation for the tire. But never again apparently old age he can't add or tell correct amounts. Absolutely ridiculous. Don't tell a customer it's 20 plus the disposal stuff if it's actually 40. Maybe have a relative take over your shop who is not rude and who can count properly!
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December 2023 by Neva Gibson
Won't go anywhere else!
A+++++++++++++++
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November 2023 by Steven Powers
Imagine being a loyal customer for over a decade, then one day you're told your business is no longer wanted.It's a cold shock, especially when the old man says 'no new customers', but apparently, the old ones aren't valued either.All those years of buying tires, believing in a dependable service, just to be turned away. It's a hard lesson in customer service – loyalty is a two-way street, and this time, it's a dead end.No more recommendations, no more purchases; it's time to find a new place that respects the loyalty of a longtime customer.
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November 2023 by Reviews by Robert
Bought NEW tires here, or were they? Had to scrap them a YEAR later with very low mileage on them. Took them to the car dealer after feeling a vibration on the highway, and was told they could not be balanced. The truth is, those tires were defective, from the day I bought them here. The owner, needs to learn some customer service skills, as well. Grumpy as hell, never again....Reply to owner: I called, then brought the vehicle in. You insisted your balancing machine was same as car dealers and my truck tires had no issue. They were just fine. I knew they were not.So, after I took the truck to the dealership, I offered to show you their paperwork stating the NEW truck tires you sold me, had a defect and could not be balanced due to this defect.You eventually offered to sell me another set of tires at a prorated discount. After all the drama, and bringing the truck back, being told it was fine, when it was not, I was not going for that again. Ring around the rosy.
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September 2023 by josh perkins
Service was was out standing
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September 2023 by Paula Willey
Awesome service. Beautiful people.
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September 2023 by Virgil Bowman
I LOVE THIS PLACE
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September 2023 by Ser Pol
Terrible customer service!!! Disgusting service!!!
