-
January 2024 by Cyndi Huffman
What store has a voicemail that says that they are open but not taking phone calls? Needing to find some medical tape bandages for my husband’s wound after surgery and didn’t want to drive all the way there unless I could confirm they had some. Can’t even actually talk to a real person. Worthless!
-
November 2023 by Val Connors
Didn't have what I was looking for. I purchased it online.
-
November 2023 by Jeanette Lewis
Very helpful worker's
-
November 2023 by Richard Woods
Very nice and helpful
-
November 2023 by norman wilcox
All you get is round around impossible to get shop or even see what they have online
-
August 2023 by James Maddox
They pressured my mom to buy a wheelchair because Medicare would cover most of the cost. She died before it was delivered and never used it. I had to deal with cutting her losses. Never use Hock's. All they care about is profits.
-
November 2022 by Dan Powers
I would rate them less than one star if possible. Horrible place. I used them for a time and without warning the no longer took my insurance. I had to scramble to find a replacement. But the worst part is they put me on their spam robocall list telling me to call for cpap resupplies even though they do not take my insurance any longer. they call four of five time a week for over a year now. I have tired to get them to stop. They do not respond. I filed complaints. They still won't stop. Stay away from this micky mouse company. HORRIBLE
-
September 2022 by Susan Wallace
They were able to provide the wheelchair and bedside toilet mom needed on no notice! The lady even knew which wheelchair would fit in my trunk, Thank God. Very nice and professional, highly recommended this store. Oh yes also man there loaded everything in the car for me. Thank You!
-
December 2021 by Lil Savage
I would rate them less than one star if possible. Horrible place. I used them for a time and without warning the no longer took my insurance. I had to scramble to find a replacement. But the worst part is they put me on their spam robocall list telling me to call for cpap resupplies even though they do not take my insurance any longer. they call four of five time a week for over a year now. I have tired to get them to stop. They do not respond. I filed complaints. They still won't stop. Stay away from this micky mouse company. HORRIBLE
-
July 2021 by Michael Martin
They went above and beyond to make sure my son had his ankle brace. We showed up after their normal hours and they opened up to make sure my son had his ankle brace and that it was fitted correctly. Saved us a second trip and him pain and discomfort.
-
March 2021 by Brian Bramlette
Stopped by for some compression socks and the pretty redhead that helped me was super helpful and friendly. Will definitely come back.
-
July 2020 by Angela Million
Hock's Medical Supply's customer service was ABSOLUTELY HORRIBLE. I walked in with my prescription, no greeting although they saw me walk in, had to walk back to cubicle and just ask questions. The gentleman seemed irritated and didn't even look at my script and told me to go around the corner to the pharmacy. I drove to pharmacy which the pharmacist asked did they even look at the script because it clearly said knee brace. She said that they are so rude. I went back and had to wait for the employee to finish emptying all the trash before she rudely said what do you need. I will NEVER patronize them again.
-
July 2020 by Cameron Haller
Set up delivery of a hospital bed for a monthly rent. The business customer service called the day of delivery and the day prior to needing the bed informing us that the delivering cannot be made in time. Not even by early next week. The company left us stuck in a bad position without the bed that is needed. Scrambling to secure a bed now. The Customer Service rep was helpful in locating various other companies including phone numbers.
-
January 2020 by Amber Matheny
GRADE A LOUSY!I Urge you all greatly to go somewhere else, you will be very sorry for choosing Hock's Medical Supply.
-
November 2019 by Kimberly StonerShort
My mother was treated fairly & respectfully by the staff here, which unfortunately isnt always the case with elderly people. Thank you Hocks!
