“I was a little early to a close I had scheduled for today, so I stopped into Kroger to pick up something to eat real quick. The sushi was fantastic as usual, but it's the woman at the self check out I want to talk about. She complimented me on my outfit as I was walking up and was super sweet. Her and I had a great conversation as I was checking out and then she wished me well. Nowadays, it feels like pulling teeth to get someone to be nice just for the hell of it. This Kroger obviously does not have that issue. I don't remember her name because it was pretty exotic and long. But she was a shorter woman with a big smile on her face that I will never forget.”
1:30 - 8PM 8AM - 1PM
780 Northwoods Blvd, Vandalia“I’ve had my share of ups and downs with every pharmacy I’ve gone to including this one. However I called in today about an insurance question and the pharmacy technician Alyssia was the most helpful and informative pharmacy tech I’ve ever encountered! Alyssia listened to my problem (without ever cutting me off) and asked all the right questions! She immediately went above and beyond to make sure my issue got resolved. She apologized for the inconvenience even though the mix up was no fault of hers! By the end of the phone call I was so impressed I just had to ask her name to leave this review! Kroger please give this wonderful technician a raise or promotion! Personally I think she deserves both! Alyssia is fantastic at customer service and handled the situation with ease. Wish I could give her 10+ stars! Thank you SO much Alyssia for your kindness, patience and efficient assistance today!”
“I've been coming to this Kroger for many years, and don't really have anything negative to say. Employees are friendly and helpful, and most of the time the produce and other items are of good quality.
We do order pickup a lot of the time these days, and the orders are usually accurate, with minimal waiting time.
Overall this is a great Kroger, and I'm grateful to have it so close to home!”