Beau Townsend Ford Lincoln is a trusted Ford dealership located in Vandalia, serving Huber Heights and the greater Ohio area. The dealership is known for its friendly and knowledgeable team, dedicated to providing an easy and rewarding experience for customers seeking new trucks, SUVs, or dependable pre-owned vehicles. The service team is very attentive, completing tasks like oil changes promptly, often in under an hour, and ensuring customer satisfaction without pushing unnecessary add-ons. Customers appreciate the honesty and friendly nature of the staff, with many expressing loyalty after years of service. Sales representatives, like Steve Hefferon, are recognized for their conscientious attention to individual customer needs, spending time to ensure everyone feels comfortable and informed about their purchases. The financing department, led by Mike Schmidt, is also praised for taking the time to explain all paperwork clearly. Overall, Beau Townsend Ford Lincoln stands out for its commitment to integrity and customer care, making it a preferred choice for many families in the area. The positive atmosphere and knowledgeable staff contribute to a sense of belonging, where customers feel valued and treated like family.
I recently purchased a used 2021 Lincoln Corsair from Beau Townsend Ford, and I couldn’t be happier with the experience. David Nelson provided exceptional service, making the entire process smooth and enjoyable. I highly recommend Beau Townsend Ford for their professionalism, excellent customer service, and quality vehicles.
September 2024
Very attentive service team. My car was serviced in good time, and they don't try to sell you a lot of extras. It was washed for me too!
August 2024
It took less than an hour for my oil change which I really appreciated that because I had another appointment to keep. Every employee I had contact with was very friendly and was very helpful and knowledgeable. I've dealt with Beau Townsend Ford for the past 35-40 years for all my autos and I don't expect to change.