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November 2023 by David
Worked me in and completed in about 45 minutes. Thank you.
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November 2023 by Janet Meyer
Took about an hour total to mount new tire on wheel and then put on my car. They were all very nice and responsive. Amy, and the techs did a great job. They were short-staffed, but I didn't notice. Will go back with other needs. Great group
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November 2023 by John Longsworth
Got two new tires on the car,plus rotated. Didn't take as long as thought it would,that's good
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August 2023 by Natalie Reichert
Took my car for an oil change. Quick and had great customer service.
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July 2023 by shane s
Horrible experience. Appointment was at 7:00am tech didn't show up until 7:15. Told me it'd be a 30-35min wait. An hour later they tell me they don't have the tire that I ordered from their website and already paid for. They couldn't give me a refund and wanted me to buy a different, more expensive tire that they had in store. After an hour and a half I left with the bad tire back on my car and a piece of paper with my order on it so I could go fetch my own refund.
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June 2023 by Brettt³ 10/6
I really appreciate these guys at the Van Wert Wal-Mart Auto Care Centre. Tires are expensive, and i feel like you can get a good balance of Quality & Price here.I do have to laugh at the negative reviews, though. The poor people that have to wait for "minutes on end". Competitive businesses today cannot have a bunch of fluff, we've all had to trim corners and slim down our workforces.You have to wait for a technician for 10-15 minutes?Well, they're likely out on the floor helping out the other technicians. They don't have anyone twiddling their thumbs at this desk.Tips to Reduce Wait Time:Try asking for an Auto Care Representative from a passing Wal-Mart employee.Try Calling the Auto Care Phone from your phone.Try Staring into the garage floor. Make eye contact with someone. Waving your hands (nicely) maybe?Stand up! Be noticed!As far as wait time after you've been helped.. Just because you don't see anyone sitting there, DOESN'T mean you're at the top of the list. Any Wal-Mart i have ever been to, you go walking about the store. Rather boring to just sit there, unless they have some good coffee on....but for some, the sun rises and sets ..with them at the galaxy's centre.Service: Tires
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February 2023 by Anthony G.
So at the end of December, I had a very unexpected expense pop up. My brother had driven my car into Lima the day before, and when I went to my car the next day in the morning, one of my tires was completely and utterly flat. I knew we could not get to work next morning or any other place with that bad of a flat. I have an air compressor in my garage and started to inflate the tire. Once inflated, I drove to Walmart and by the I got there it was utterly flat again. Why did I choose Walmart Auto Care to take care of this problem? Simple they were the only ones that were open in town on a Sunday. I walked in and there were two other people in the auto care center waiting to be helped. After the guy started having their vehicles taken care of, I told him about my problem. I told him about the flat, and the fact I may need at least one new tire.He went to look at my vehicle to confirm and he said yes you definitely need that one, he checked the other tires and found another one was damaged and needed replacing... it just wasn't as bad as the other one. Yay! More money!In the end it wasn't that bad of a cost considering, still it was an unexpected expense during the holidays. While they were changing my tires, I did some needed grocery shopping, so it is not like I wasted my time waiting.In the end, I was thankful Walmart Auto Care Center was open on a Sunday, and allowed me the convenience to get my grocery shopping done while my problem was taken care of. I was very glad I came here.
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December 2022 by Mervin Yoder
Showed up at 7 in the morning. Waited for 5 minutes before anybody showed up to help me. Waited another 15 for technician and finally left without being helped. Lady laughed when I asked if the technician is normally late, and said that’s a lewd question. ??
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October 2022 by Ruth Flynn
Very helpful sales clerk
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July 2022 by Tony L
Did have what I wanted
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June 2022 by Joel DeVenney
Horrible, horrible customer service. Scheduled a tire service online, ordered my tires 3 days before. Came in at 7 am when scheduled to be told they had no techs and come back later, couldn't even give me a good time. Auto service center lady at the desk had a horrible customer service experience and attitude, treated me horrible, Walmart hire someone else! She has a horrible attitude! Never using Walmart auto center again, I'll shop small shop from now on and pay more, Walmart sucks! And it's employees don't care about customer service anymore. Shop elsewhere.
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May 2022 by Dee Ramos
Spot on!! Answered my questions. Got my car done quickly. Great job. Very reasonable prices too.
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September 2021 by Silas Dügood.
Just felt like leaving them a decent review... It looks like they need some encouragement with all the reviews I'm reading.You guys are doing your best, I'm sure. I appreciate you.
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August 2021 by Spencer Wenninger
Just felt like leaving them a decent review... It looks like they need some encouragement with all the reviews I'm reading.You guys are doing your best, I'm sure. I appreciate you.
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August 2021 by Keith Rydell
They went above my expectations with customer service.
